We are seeking a Telecaller for our Chit Fund business who will be responsible for contacting potential customers, educating them about the benefits of chit fund services, and assisting in the enrollment process. The Telecaller will also handle customer inquiries, follow up on leads, and ensure that customer relationships are maintained to drive business growth. Make outbound calls to potential customers to introduce and explain chit fund schemes and services. Clearly explain the benefits, terms, and conditions of different chit fund plans, helping customers make informed decisions. Identify potential leads and qualify them based on their interest in joining a chit fund or participating in an ongoing scheme. Follow up with interested customers and ensure they complete the registration process. Provide customers with detailed information about how chit funds work, including terms, payouts, subscription amounts, and benefits. Encourage customers to invite referrals and increase business through word-of-mouth. Update and maintain customer records in the CRM system, ensuring accurate information on leads, payments, and communications. Record customer interactions, feedback, and follow-up tasks to ensure no leads are missed and all inquiries are properly addressed. Track progress of leads, ensuring timely follow-ups and customer satisfaction. Work towards achieving daily, weekly, and monthly enrollment or sales targets set by the management. Contribute to the growth of the company’s customer base by converting leads into active subscribers. Provide regular updates and performance reports on lead generation, sales, and customer satisfaction to the management. Share feedback on market trends, customer concerns, and suggestions for improving customer experience or the product offering. Qualifications: Basic knowledge of the chit fund industry, including how schemes work, and an understanding of financial products and services. Previous experience in telecalling, sales, or customer service, ideally in financial products or investment schemes. Motivated by achieving sales targets and delivering results. Knowledge of CRM systems, data entry, and basic office software (Excel, Word, etc.). High school diploma or equivalent; a bachelor’s degree in business or related fields is preferred but not mandatory. Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Food provided Education: Higher Secondary(12th Pass) (Preferred) Experience: total work: 1 year (Preferred) Sales: 1 year (Preferred) Language: Hindi (Preferred) English (Preferred) Work Location: In person
he Business Development Manager (BDM) plays a pivotal role in driving business growth through lead generation, market penetration, and client acquisition. The BDM is responsible for identifying potential customers, building strong customer relationships, and achieving sales targets through structured marketing and sales strategies, primarily in the chit fund/financial services domain. Key Responsibilities: Sales & Business Development: Identify and develop new business opportunities in the chit fund, insurance, and financial services sectors. Plan and execute field marketing activities to promote the company’s schemes and generate high-value leads. Achieve individual and team sales targets as per company goals (monthly, quarterly, and annually). Handle high-value client accounts, ensuring revenue generation from ₹2.5 million to ₹500 million through successful chit fund bookings. Conduct market research to identify new segments and customer needs. Customer Relationship Management: Build and maintain long-term relationships with customers to drive repeat business. Regularly meet with prospective and existing customers to understand their needs and propose suitable schemes. Ensure smooth onboarding of customers, manage enrollments, and oversee cheque collections and documentation. Maintain a professional and positive rapport with all clients and stakeholders. Team Management: Coordinate with Telecallers and field sales teams to secure appointments and convert them into bookings. Provide ongoing training, motivation, and guidance to team members to help them achieve their targets. Actively support and manage team performance and development. Operational Responsibilities: Attend daily team meetings, morning briefings, and prayer sessions. Maintain a well-organized and regularly updated customer database. Prepare and submit Daily Sales Reports (DSR) and monthly performance reports to management. Adhere to company guidelines on dress code, personal grooming, and professional conduct. Maintain a strong understanding of the company’s products and continuously improve product knowledge. Compliance & Professional Conduct: Follow ethical sales practices and ensure compliance with all company policies and financial regulations. Handle customer data responsibly and securely. Communicate in a positive, business-oriented manner with customers and peers. Key Performance Indicators (KPIs): Monthly Chit Booking Target Achievement Number of Appointments Secured & Converted Customer Retention Rate Database Accuracy and Readiness Team Target Achievement Revenue Growth Job Type: Full-time Pay: ₹13,932.68 - ₹44,199.43 per month Benefits: Food provided Education: Bachelor's (Preferred) Experience: total work: 1 year (Preferred) Management: 1 year (Preferred) Work Location: In person
We are seeking a Telecaller for our Chit Fund business who will be responsible for contacting potential customers, educating them about the benefits of chit fund services, and assisting in the enrollment process. The Telecaller will also handle customer inquiries, follow up on leads, and ensure that customer relationships are maintained to drive business growth. Make outbound calls to potential customers to introduce and explain chit fund schemes and services. Clearly explain the benefits, terms, and conditions of different chit fund plans, helping customers make informed decisions. Identify potential leads and qualify them based on their interest in joining a chit fund or participating in an ongoing scheme. Follow up with interested customers and ensure they complete the registration process. Provide customers with detailed information about how chit funds work, including terms, payouts, subscription amounts, and benefits. Encourage customers to invite referrals and increase business through word-of-mouth. Update and maintain customer records in the CRM system, ensuring accurate information on leads, payments, and communications. Record customer interactions, feedback, and follow-up tasks to ensure no leads are missed and all inquiries are properly addressed. Track progress of leads, ensuring timely follow-ups and customer satisfaction. Work towards achieving daily, weekly, and monthly enrollment or sales targets set by the management. Contribute to the growth of the company’s customer base by converting leads into active subscribers. Provide regular updates and performance reports on lead generation, sales, and customer satisfaction to the management. Share feedback on market trends, customer concerns, and suggestions for improving customer experience or the product offering. Qualifications: Basic knowledge of the chit fund industry, including how schemes work, and an understanding of financial products and services. Previous experience in telecalling, sales, or customer service, ideally in financial products or investment schemes. Motivated by achieving sales targets and delivering results. Knowledge of CRM systems, data entry, and basic office software (Excel, Word, etc.). High school diploma or equivalent; a bachelor’s degree in business or related fields is preferred but not mandatory. Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Food provided Education: Higher Secondary(12th Pass) (Preferred) Experience: total work: 1 year (Preferred) Sales: 1 year (Preferred) Language: Hindi (Preferred) English (Preferred) Work Location: In person
We are seeking a dynamic and results-driven Business Development Manager (BDM) for our Chit Fund organization. The BDM will be responsible for expanding our customer base, driving sales, and developing strategies to increase market penetration. This role requires a deep understanding of the chit fund industry, excellent communication and sales skills, and the ability to build long-lasting relationships with clients. Responsibilities: Identify and explore new business opportunities to increase customer acquisition and market share in the chit fund sector. Source new leads through various channels such as referrals, networking, direct sales, online campaigns, and partnerships. Qualify leads based on interest, financial capacity, and eligibility criteria to determine suitability for different chit fund products. Meet with potential clients to explain chit fund schemes, answer questions, and close sales. Develop and implement effective sales strategies to acquire new subscribers and increase the enrollment of chit fund schemes. Educate prospective customers about the benefits, features, and terms of the chit fund, ensuring they understand how the system works and how it can meet their financial needs. Maintain long-term relationships with clients through regular follow-ups and customer service, ensuring high levels of satisfaction and retention. Meet or exceed monthly, quarterly, and annual sales targets related to new customers, subscriptions, and scheme enrollments. Drive revenue growth by ensuring the successful conversion of leads into active subscribers and ensuring clients renew or expand their participation. Build relationships with corporations or business entities to offer chit fund schemes to their employees as a savings or investment tool. Participate in industry events, conferences, and seminars to generate leads, build a professional network, and enhance the company's brand visibility. Ensure that all business development activities comply with industry regulations, financial standards, and internal policies. Ensure the proper completion of all required documentation related to customer onboarding, contracts, and legal formalities. Work closely with the marketing, sales, and operations teams to align business development efforts with organizational goals. If managing a team, provide leadership, guidance, and motivation to sales representatives or junior team members to meet targets. Qualifications: At least 3-5 years of experience in business development, sales, or marketing, preferably in the financial services or chit fund industry. Strong understanding of the chit fund business model, investment products, and the regulatory landscape of the financial sector. Proven track record of achieving sales targets, closing deals, and managing customer relationships. Ability to negotiate terms, close deals, and manage customer expectations effectively. Ability to analyze market data, customer behavior, and business trends to make informed decisions. Familiarity with CRM software, MS Office Suite, and other sales-related tools. A bachelor’s degree in Business Administration, Finance, Marketing, or related field is preferred. An MBA is a plus. Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Food provided Education: Bachelor's (Required) Experience: Business development: 3 years (Required) total work: 3 years (Required) Language: English (Preferred) Work Location: In person
The Business Development Manager (BDM) plays a pivotal role in driving business growth through lead generation, market penetration, and client acquisition. You will be responsible for identifying potential customers, building strong customer relationships, and achieving sales targets through structured marketing and sales strategies, primarily in the chit fund/financial services domain. Key Responsibilities: Sales & Business Development: - Identify and develop new business opportunities in the chit fund, insurance, and financial services sectors. - Plan and execute field marketing activities to promote the company's schemes and generate high-value leads. - Achieve individual and team sales targets as per company goals (monthly, quarterly, and annually). - Handle high-value client accounts, ensuring revenue generation from 2.5 million to 500 million through successful chit fund bookings. - Conduct market research to identify new segments and customer needs. Customer Relationship Management: - Build and maintain long-term relationships with customers to drive repeat business. - Regularly meet with prospective and existing customers to understand their needs and propose suitable schemes. - Ensure smooth onboarding of customers, manage enrollments, and oversee cheque collections and documentation. - Maintain a professional and positive rapport with all clients and stakeholders. Team Management: - Coordinate with Telecallers and field sales teams to secure appointments and convert them into bookings. - Provide ongoing training, motivation, and guidance to team members to help them achieve their targets. - Actively support and manage team performance and development. Operational Responsibilities: - Attend daily team meetings, morning briefings, and prayer sessions. - Maintain a well-organized and regularly updated customer database. - Prepare and submit Daily Sales Reports (DSR) and monthly performance reports to management. - Adhere to company guidelines on dress code, personal grooming, and professional conduct. - Maintain a strong understanding of the company's products and continuously improve product knowledge. Compliance & Professional Conduct: - Follow ethical sales practices and ensure compliance with all company policies and financial regulations. - Handle customer data responsibly and securely. - Communicate in a positive, business-oriented manner with customers and peers. Key Performance Indicators (KPIs): - Monthly Chit Booking Target Achievement - Number of Appointments Secured & Converted - Customer Retention Rate - Database Accuracy and Readiness - Team Target Achievement - Revenue Growth Job Type: Full-time Benefits: - Food provided Education: - Bachelor's (Preferred) Experience: - Total work: 1 year (Preferred) - Management: 1 year (Preferred) Work Location: In person,
We are looking for a collections officer to assist with the collection of outstanding debts. The collections officer will contact clients and inform them of their debts, negotiate payment plans, and ensure payments are made as soon as possible. You may also be required to institute legal action when payments are not made. To ensure success as a collections officer, you should have excellent communication, negotiation, and mathematical skills, as well as attention to detail. A skilled Collections Officer should be able to reduce company losses by encouraging customers to pay their overdue bills. Collections Officer Responsibilities: Reviewing the company debtor list. Contacting customers and informing them of their overdue bills. Advising customers on their payment options and suggesting methods of payments. Negotiating suitable payment plans. Maintaining customer payment records. Preparing customer financial statements for banks and the state credit department. Writing final notice warnings to customers when payments are not being made. Instituting legal action when customers fail to pay their debt. Responding to customer queries. Contacting lawyers and insurance agencies to facilitate payments. Collections Officer Requirements: Bachelor’s degree in accounting, business management, or a similar field. Previous experience working as a Collections Officer. Excellent negotiating skills. Good written and verbal communication skills. Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Cell phone reimbursement Food provided Work Location: In person