Posted:1 month ago|
Platform:
Work from Office
Full Time
We are looking for a highly motivated and experienced Tele Calling Executive to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 1-3 years of experience in the BFSI industry, preferably with a background in telecalling or customer service. Roles and Responsibility Handle inbound and outbound calls from customers to resolve their queries and concerns. Provide excellent customer service and ensure high levels of customer satisfaction. Meet or exceed daily call volume targets and achieve sales goals. Collaborate with internal teams to resolve complex customer issues. Maintain accurate records of customer interactions and transactions. Continuously update knowledge of products and services to effectively communicate with customers. Job Requirements Any graduate degree is required. Proven experience in telecalling or customer service is necessary. Excellent communication and interpersonal skills are essential. Ability to work in a fast-paced environment and meet deadlines. Strong problem-solving and analytical skills are needed. Familiarity with banking products and services is an advantage. For more information, please contact us at EQU/TCE/1364861.
Equitas Small Finance Bank
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