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Equitas Small Finance Bank
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Tele Calling Executive

Tele Calling Executive

Equitas Small Finance Bank

1 - 2 years

1 - 2 Lacs

Chennai

Posted:1 day ago| Platform:

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Skills Required

Finance voice process inbound calls collections inbound outbound customer complaints customer queries customer care Banking Products

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Tele Calling Executive to join our team at Equitas Small Finance Bank. Roles and Responsibility Handle inbound and outbound calls to customers for various banking services. Resolve customer queries and issues professionally and promptly. Meet daily collection targets and maintain accurate records of customer interactions. Provide excellent customer service and ensure satisfaction. Collaborate with internal teams to resolve customer complaints and concerns. Maintain confidentiality and adhere to data privacy policies. Job Requirements Minimum 1 year of experience in telecalling, collections, or a related field. Strong communication and interpersonal skills. Ability to work in a fast-paced environment and meet targets. Basic knowledge of banking products and services is an advantage. Any graduate degree from a recognized university. Experience working with small finance banks or similar institutions is preferred. About Company Equitas Small Finance Bank is a leading provider of inclusive banking services, committed to financial inclusion and customer satisfaction. We offer a dynamic and supportive work environment, with opportunities for growth and development. For more information, please contact us at 1381573.

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Equitas Small Finance Bank

www.equitasbank.com

Banking

Chennai Tamilnadu

10001 Employees

2812 Jobs

Key People

Parthasarathi Mukherjee

Managing Director & CEO
Rajesh Kumar Chaturvedi

Executive Director
K Bharath Kumar

Chief Financial Officer
Pooja Nair

Chief Marketing Officer

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Tele Calling Executive