Posted:1 day ago|
Platform:
Work from Office
Full Time
We are looking for a highly skilled and experienced Tele Calling Executive to join our team at Equitas Small Finance Bank. The ideal candidate will have 2-6 years of experience in telecalling, collections, or a related field. Roles and Responsibility Handle inbound and outbound customer calls professionally. Resolve customer queries and issues promptly and courteously. Meet daily collection targets and maintain high customer satisfaction. Collaborate with internal teams to resolve customer complaints. Provide excellent customer service and ensure long-term relationships. Maintain accurate records of customer interactions and transactions. Job Requirements Proven experience in telecalling, collections, or a related field. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet targets. Strong problem-solving and analytical skills. Familiarity with banking products and services is an advantage. Ability to build rapport with customers over the phone. Experience working with inclusive banking institutions is preferred.
Equitas Small Finance Bank
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