Tele-caller

The role available at Palit Enterprise is for a full-time Tele-caller position based in Kolkata. As a Tele-caller, your primary responsibility will be to engage with both potential and existing clients to offer our diverse range of loan services. You will play a crucial role in providing information on various loan products, guiding clients through the loan application process, and addressing any inquiries they may have. Your day-to-day tasks will involve making outbound calls to clients, managing their queries effectively, updating and maintaining client databases, as well as following up on leads to ensure a seamless customer experience. This position demands a strong emphasis on customer service and effective communication skills to build lasting relationships with our clients. To excel in this role, you should possess proficiency in communication and interpersonal skills, along with prior experience in customer service and client management. The ability to persuade and negotiate effectively, coupled with a good understanding of loan products and financial services, will be beneficial. Strong organizational and time management skills are essential, along with problem-solving abilities and keen attention to detail. Moreover, familiarity with CRM software and other digital tools will be advantageous in carrying out your responsibilities efficiently. While previous experience in tele-calling or sales is a plus, we value individuals who are dedicated, proactive, and eager to contribute to our mission of connecting clients with the best financing options for their growth and success. If you are looking to be part of a dynamic team that prioritizes customer satisfaction and offers personalized financial solutions, then this Tele-caller role at Palit Enterprise could be the perfect opportunity for you. Join us in our commitment to providing tailored loan solutions that help clients achieve their financial goals and pave the way for their success.,