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Masai
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Tele Caller

Tele Caller

Masai

0 years

2 - 3 Lacs

Hyderabad Telangana India

Posted:1 day ago| Platform:

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Skills Required

engagement communication service drive messaging crm training learning excel negotiation management

Work Mode

On-site

Job Type

Full Time

Job Description

About The Opportunity

Join a dynamic leader in the customer engagement and telemarketing sector in India. This on-site role provides an excellent platform to sharpen your communication, sales, and customer service skills. Work in a vibrant environment that values performance and professional growth, where your talent in customer interactions will drive business success.Role & Responsibilities

Initiate outbound calls and engage potential customers to generate leads and enhance brand presence.
Manage inbound inquiries with professionalism while providing accurate product and service information.
Maintain detailed records of calls and customer interactions, ensuring follow-ups are scheduled as required.
Achieve daily, weekly, and monthly call and conversion targets while continuously optimizing call strategies.
Collaborate with team members to provide feedback and implement potential process improvements.
Adhere to company scripts and guidelines, ensuring consistent messaging and a high level of customer satisfaction.

Skills & Qualifications

Must-Have: Proven experience as a tele caller or in a similar customer-facing role, with excellent verbal communication and active listening skills.
Must-Have: Strong command of the English language and local dialects as required, ensuring clarity in communication.
Must-Have: Ability to handle objections and effectively convert calls into opportunities.
Preferred: Basic computer proficiency with familiarity of CRM tools and MS Office applications.
Preferred: Demonstrated resilience and self-motivation in a target-driven environment.
Preferred: Ability to work collaboratively in a team while maintaining individual accountability.

Benefits & Culture Highlights

Competitive salary structure with performance-linked incentives.
Comprehensive on-site training and continuous learning opportunities to boost career growth.
A supportive, team-oriented work culture that rewards excellence and commitment.

If you are passionate about delivering exceptional customer interactions and excel in a fast-paced, on-site environment, we encourage you to apply for the Tele Caller role. Your proactive approach and excellent communication skills can be the key difference in driving growth and customer satisfaction. Embark on this journey with us and be part of a thriving team dedicated to success!
Skills: active listening,customer service,negotiation,time management

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Tele Caller