Tele Caller

Company Description

Fast2Jobs Placement Services is a trusted name in the placement industry, headquartered in Kanpur. Despite being relatively new to the industry, the company has already gained a significant client base in the city. Fast2Jobs is dedicated to providing client-centric services at competitive prices, including HR consultancy, manpower recruitment, placement consultancy, and bodyguard services. The company also offers premium security guard services to sectors such as residential, commercial, industrial, corporate, hotels, and townships. Fast2Jobs prides itself on a team of skilled industry professionals striving to deliver top-tier service.

Role Description

This is a full-time, on-site Tele Caller role based in Kanpur. The Tele Caller will be responsible for making outbound calls to potential clients, explaining the services offered by the company, and addressing customer inquiries. Additional duties include maintaining accurate records of customer interactions, following up with leads, and achieving performance targets set by the management. The role requires excellent communication and interpersonal skills to foster customer relationships and ensure satisfaction.

Qualifications

• Proficiency in verbal communication, active listening, and interpersonal skills
• Strong sales and persuasion skills to effectively convert leads into clients
• Ability to handle customer inquiries, resolve issues, and maintain a customer-centric approach
• Organizational skills to accurately maintain records and manage time efficiently
• Basic knowledge of computer operations and CRM software
• Positive attitude, proactive mindset, and goal-oriented mindset
• Prior experience in telecalling or customer service is advantageous
• Minimum high school diploma or equivalent; additional qualifications are a plus