0 years

1 Lacs

Posted:15 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Roles and Responsibilities

  • Manage incoming and outgoing customer calls and interactions in a professional manner.
  • Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups in CRM systems.
  • Meet key performance metrics, including call handling time, customer satisfaction, and resolution rates.
  • Provide training and support to new team members.

Outbound Sales/Retention Agent:

  • Make outbound calls to existing and potential customers to retain business or generate sales.
  • Understand customer needs, address concerns, and overcome objections to offer appropriate solutions.
  • Achieve individual and team sales or retention targets.

Language : Tamil & Malayalam

Tamil & Telugu

Contact:

8248184926

Job Types: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Food provided
  • Health insurance
  • Internet reimbursement
  • Leave encashment
  • Life insurance
  • Paid sick time
  • Provident Fund

Language:

  • Telugu (Required)
  • English (Required)
  • Malayalam (Preferred)
  • Tamil (Preferred)

Work Location: In person

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