A Collection Executive at Club Mahindra is responsible for collecting outstanding payments from members, achieving collection targets, and regularizing overdue cases by contacting clients, negotiating payment plans, and maintaining records

Key Responsibilities

Customer Communication:Contacting customers or debtors to discuss overdue payments via phone, email, or other channels.
Payment Negotiation:Negotiating payment plans and settlements with customers to recover outstanding debts.
Record Keeping:Maintaining detailed and accurate records of all collection activities, customer interactions, and account statuses.
Dispute Resolution:Investigating and resolving payment discrepancies, billing issues, and other customer-related problems.
Compliance:Ensuring all collection activities and communications comply with company policies and relevant legal standards.
Reporting:Preparing regular reports on collection activities and the status of outstanding accounts for management

Key Skills

Communication:Strong verbal and written communication skills are essential for interacting with debtors and other stakeholders.
Negotiation:The ability to negotiate effectively to reach payment agreements.
Interpersonal Skills:Building and maintaining positive customer relationships while also being firm in collection efforts.

Experience 1 year to 5 years

Age : 21 to 35

Contact :

8248184926

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits:

Cell phone reimbursement
Commuter assistance
Health insurance
Leave encashment
Life insurance
Paid sick time
Paid time off

Language:

English (Required)

Work Location: In person

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