Tele Caller Executive

EVOLVE ENERGY GROUP

2 years

1 - 2 Lacs

india

Posted:3 hours ago| Platform: GlassDoor logo

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Skills Required

data crm powerpoint analyze report service

Work Mode

On-site

Job Type

Full Time

Job Description

Take inbound, outbound, and blended calls, answer questions, and document activities in the CRM
Input customer information into computer and verbally relay information to sales representatives regarding customer sales opportunities
Record customer contacts, sales information, and other information about products and services
Communicate with sales representatives regarding customer calls
Make outbound calls to prospects and clients
Assist with sales activities, documenting leads, and managing databases
Gather and document sales data, such as meetings and appointments, in CRM, including details of visitors and customers
Prepare and execute proposals and presentations using PowerPoint and Microsoft Word
Analyze, report, and communicate sales trends, customer patterns, and competitor activity
Perform other duties as assigned

Requirements And Skills:

Bachelor’s degree required
2+ years experience in call center environment and 1+ year experience in a sales environment
Strong business telephone and customer service skills
Excellent organizational skills to meet incoming call volume
Proven ability to meet and exceed client/customer expectations

Languages: Tamil, English, Hindi

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

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