Tele Caller Executive

Job Description

Making outbound calls: Telecallers make calls to potential customers to promote products or services, gather leads, and schedule appointments. Handling inbound calls: They answer calls from customers seeking information, support, or to make purchases. Providing customer support: Telecallers address customer inquiries, resolve complaints, and offer assistance. Generating leads and sales: They identify potential customers and work to convert them into sales. Maintaining accurate records: Telecallers document interactions, notes, and outcomes of calls in CRM systems. Following scripts and guidelines: They adhere to communication scripts and guidelines to ensure consistency and professionalism. Building rapport and relationships: Telecallers strive to build positive relationships with customers through engaging communication. Meeting sales targets: They work towards achieving individual and team sales goals by effectively promoting products and services. Required skills and qualities for a Telecaller include: Excellent communication skills: Clear and effective verbal communication is crucial for engaging with customers. Persuasiveness and sales skills: The ability to influence customers and drive sales is often required. Listening skills and customer handling: Telecallers need to be able to understand customer needs and resolve issues effectively. Interpersonal skills: Building rapport and positive relationships with customers is essential. Patience and resilience: Telecallers may encounter objections and require patience and persistence. Computer skills: Basic computer skills are needed for data entry, CRM usage, and accessing information. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Food provided Health insurance Provident Fund Schedule: Day shift Language: Hindi (Preferred) English (Preferred) Work Location: In person Speak with the employer +91 8977016191