Tele Caller Executive

0 years

1 - 2 Lacs

Posted:4 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Telecaller / Telemarketing ExecutiveJob Summary:

We are seeking a Telecaller to handle customer inquiries, follow up with leads, and promote our products and services over the phone. The ideal candidate should have excellent communication skills, a friendly attitude, and the ability to convert calls into successful sales or appointments.

Key Responsibilities:

  • Make outbound calls to potential customers and explain company products/services.
  • Handle inbound calls and provide information or support as required.
  • Maintain call records, leads, and customer details in the database.
  • Follow up on leads through calls, messages, or emails.
  • Schedule appointments or site visits for interested customers.
  • Achieve daily/weekly/monthly call and conversion targets.
  • Coordinate with the marketing and sales team for lead management.
  • Maintain good relationships with customers and ensure customer satisfaction.

Requirements:

  • Qualification: 12th / Diploma / Graduate (any stream).
  • Experience: 0–2 years (Freshers can also apply).
  • Language Skills: Fluent in Tamil & English (Hindi is an added advantage).
  • Basic computer knowledge (Excel, WhatsApp, CRM tools, etc.).
  • Good phone etiquette and convincing skills.

Skills Required: Communication & Interpersonal Skills

  • Excellent verbal communication in Tamil & English
  • Polite and confident speaking style
  • Active listening and understanding customer needs
  • Persuasive and positive attitude

Sales & Customer Handling Skills

  • Ability to handle customer queries and objections
  • Strong convincing and negotiation skills
  • Target-driven and result-oriented mindset
  • Customer relationship management

Technical & Organizational Skills

  • Data entry and maintaining call logs
  • Basic MS Office and CRM tool usage
  • Time management and punctuality
  • Team coordination and reporting

Additional Details:

  • Location: [Insert City/Area]
  • Job Type: Full-time / Part-time
  • Salary: [Insert Salary Range or “Based on experience + Incentives”]
  • Reporting To: Marketing Manager / Sales Head

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

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