Tele Caller Executive (Female)

Company Overview

Post serving more than 50,000 students over last 19 years, helping them with tailored higher education solutions for a well-planned career move, MB Patil Education proudly announces the launch of its new NEET & IIT-JEE coaching vertical in Maharashtra, marking a significant step toward nurturing the next generation of medical and engineering aspirants starting from Pune. With a legacy of academic excellence and a commitment to student success, this new initiative brings together top-tier faculty, cutting-edge learning resources, and a results-driven approach tailored to the competitive landscape of NEET and IIT-JEE. Designed to empower students across Maharashtra with rigorous preparation and personalized mentorship, MB Patil Institute is set to redefine coaching standards and help ambitious learners achieve their dreams.

Duties and Responsibilities

• Outbound Calls: Contact potential and existing clients to promote products/services and generate sales.
• Inbound Calls: Handle customer queries, resolve complaints, and provide support.
• Lead Generation: Identify and qualify prospects, passing hot leads to the sales team.
• Customer Engagement: Build relationships, understand needs, and offer solutions.
• Data Management: Maintain detailed records of calls and update customer info in CRM systems.
• Target Achievement: Meet daily, weekly, or monthly sales/call goals.

Essential Skills:

• Communication: Excellent verbal, persuasive, and active listening skills.
• Interpersonal: Ability to build rapport and handle challenging individuals.
• Goal-Oriented: Driven to meet targets and drive sales.
• Resilience: Self-control and patience for repetitive tasks.
• Tech Savvy: Familiarity with CRM software.

Opportunities to Grow

• Pride of being part of a leading education group with massive expansion plans
• Unparalleled opportunity to be a leader
• Excellent professional growth opportunities for the ones who can walk and extra mile
• Unmatched work-life balance
• Great work environment of happiness and belongingness

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Cell phone reimbursement

Work Location: In person