Tele Caller Executive

Job Description

Job Title: Tele caller Executive Department: Sales/Telemarketing Location: Bestech Business Tower, Mohali Job Summary: As a Tele caller Executive at E2E Digitech Pvt. Ltd., you will be responsible for making outbound calls to potential customers with the goal of promoting and selling products or services. Your primary objective is to generate leads, set appointments, and contribute to achieving sales targets. Successful candidates will possess excellent communication skills, a customer-centric approach, and the ability to work effectively in a fast-paced environment. Key Responsibilities: Outbound Calls: Initiate outbound calls to potential customers to introduce products or services. Lead Generation: Identify and qualify leads through proactive calling and data research. Product/Service Presentation: Clearly and effectively present the features and benefits of products or services to prospective customers. Appointment Setting: Schedule appointments for the sales team with interested leads. Follow-up Calls: Conduct follow-up calls to nurture leads and move them through the sales pipeline. Achieve Sales Targets: Work towards achieving individual and team sales targets. Customer Relationship Management: Build and maintain positive relationships with customers to enhance customer satisfaction and loyalty. Record Keeping: Maintain accurate and detailed records of calls, interactions, and customer information in the CRM system. Market Research: Stay informed about industry trends, competitor products, and customer needs through ongoing market research. Adherence to Scripts and Guidelines: Follow provided scripts and adhere to established guidelines for customer interactions. Qualifications: High school diploma or equivalent; additional education or training in sales is a plus. Proven experience as a telecaller or similar customer service/sales role. Excellent verbal communication skills and active listening ability. Familiarity with CRM systems and proficiency in basic computer applications. Strong persuasive and negotiation skills. Ability to handle rejection and remain persistent in achieving goals. Results-oriented with a focus on achieving sales targets. Professional and courteous demeanor. How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant skills and experience. Please send your application to [email protected] with the subject line "Tele caller Executive Application - [Your Name]." E2E Digitech Pvt. Ltd. is an equal opportunity employer. We encourage candidates from all backgrounds to apply. Job Type: Full-time Pay: ₹16,000.00 - ₹24,000.00 per month Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: Technical support: 1 year (Preferred) Language: Hindi (Preferred) Work Location: In person