Job Description

Job Description: Telecalling Associate (EdTech Industry) Position: Telecalling Associate Experience: Fresher – 1 year Industry: EdTech Location: Delhi NCR (South Delhi) Employment Type: Full-time Job Summary We are looking for a motivated and energetic Telecalling Associate to join our team. The ideal candidate should have 0-1 year of experience in the EdTech industry or a strong willingness to learn. As a Telecalling Associate, you will be responsible for connecting with potential students, providing them with information about our courses, and assisting them in their enrollment journey. Key Responsibilities Make outbound calls to prospective students and explain course details. Address student inquiries regarding programs, fees, and enrollment processes. Follow up with leads to ensure successful conversions. Maintain accurate records of conversations and follow-ups in the system. Provide excellent customer service and build a positive rapport with students. Meet monthly targets for calls and enrollments. Work closely with the sales and marketing teams to drive admissions. Requirements Education: Any graduate or pursuing graduation. Experience: Freshers or up to 1 year of experience in telecalling, sales, or customer service (preferably in the EdTech industry). Strong communication skills in English and regional languages. Good convincing and negotiation skills. Ability to handle rejections and work in a target-driven environment. Basic knowledge of MS Office and CRM tools is a plus. Benefits Competitive salary and incentives. Career growth opportunities in the EdTech industry. Training and mentorship provided. Dynamic and friendly work environment. If you are enthusiastic about education and enjoy interacting with people, we would love to have you on our team! Show more Show less