Key Responsibilities: Outbound Calls: Contact potential/existing customers to introduce products/services, generate leads, and close sales. Inbound Calls: Answer customer inquiries, provide information, resolve complaints, and offer support. Customer Engagement: Understand customer needs, build rapport, and ensure a positive experience. Data Management: Accurately log all call details, customer feedback, and sales activities in the CRM system. Target Achievement: Meet or exceed daily, weekly, or monthly sales/call handling targets. Product Knowledge: Stay updated on company products, services, and industry trends. Essential Skills & Qualifications: Excellent verbal communication & listening skills. Persuasive and confident demeanor. Strong focus on customer satisfaction. Ability to handle high call volumes. Basic computer proficiency and CRM knowledge. Target-oriented mindset. Job Types: Full-time, Permanent, Fresher Pay: ₹8,595.31 - ₹35,575.67 per month Work Location: In person
Key Responsibilities: Outbound Calls: Contact potential/existing customers to introduce products/services, generate leads, and close sales. Inbound Calls: Answer customer inquiries, provide information, resolve complaints, and offer support. Customer Engagement: Understand customer needs, build rapport, and ensure a positive experience. Data Management: Accurately log all call details, customer feedback, and sales activities in the CRM system. Target Achievement: Meet or exceed daily, weekly, or monthly sales/call handling targets. Product Knowledge: Stay updated on company products, services, and industry trends. Essential Skills & Qualifications: Excellent verbal communication & listening skills. Persuasive and confident demeanor. Strong focus on customer satisfaction. Ability to handle high call volumes. Basic computer proficiency and CRM knowledge. Target-oriented mindset. Job Types: Full-time, Permanent, Fresher Pay: ₹8,595.31 - ₹35,575.67 per month Work Location: In person