Tele caller

• Making Outbound Calls – Contact potential or existing customers to promote products, services, or offers.
• Handling Inbound Calls – Answer queries from customers, provide information, and resolve concerns.
• Lead Generation – Identify and qualify sales leads through cold calling or follow-ups.
• Customer Relationship Management – Maintain good relations with existing customers, ensuring satisfaction and loyalty.
• Explaining Products/Services – Clearly communicate features, benefits, pricing, and promotions.
• Follow-up Calls – Call customers for feedback, payments, renewals, or to nurture prospects.
• Maintaining Records – Keep accurate logs of calls, inquiries, customer details, and feedback in CRM or databases.
• Meeting Targets – Work towards daily/weekly/monthly sales or call volume targets set by management.
• Handling Objections – Listen patiently, address concerns, and provide convincing responses.
• Escalation Handling – Transfer complex issues to senior staff or relevant departments when required.

Additional Responsibilities

• Conducting surveys or collecting market research over calls.
• Sending follow-up emails, SMS, or WhatsApp messages when needed.
• Participating in training to improve product knowledge and communication skills.
• Reporting daily/weekly call performance to supervisors.

Job Type: Full-time

Pay: ₹18,000.00 - ₹20,000.00 per month

Work Location: In person