Tele Caller

Company Description

APPWARS Technologies is a leading company in the educational and corporate training industry in India, offering cutting-edge technologies and hands-on practical experience. Approved by the Ministry of MSME, Government of India, we provide a wide range of programs, including online training, internships, industrial training, and corporate training. Our courses cover over 100 job-oriented technologies such as data science, machine learning, AI, web development, and more. With branches in New Delhi, Noida, and Greater Noida, we work in training, development, and consultancy, providing essential tools and knowledge to our clients.

Role Description

This is a full-time on-site role for a Tele Caller, located in Noida. The Tele Caller will be responsible for making outbound calls to potential clients, providing detailed information about training programs, answering customer queries, maintaining customer data, achieving daily call targets, and generating leads. The role involves building and maintaining positive relationships with clients and ensuring customer satisfaction.

Qualifications

• Excellent verbal communication skills and active listening abilities
• Strong customer service and interpersonal skills
• Basic computer skills and proficiency in MS Office
• Ability to handle stress and work under pressure
• Problem-solving skills and attention to detail
• Prior experience in tele-calling, telesales, or customer support roles is a plus
• High school diploma or equivalent