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BCE Global Tech
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Technology Support Specialist

Technology Support Specialist

BCE Global Tech

4 - 8 years

6 - 10 Lacs

Bengaluru

Posted:1 month ago| Platform:

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Skills Required

zabbix nagios grafana linux prometheus system health checks dynatrace problem management professional development change management technical support netweaver incident management sap basis troubleshooting sap hana sap basis administration

Work Mode

Work from Office

Job Type

Full Time

Job Description

Back Key Responsibilities Technical support Incident management, change management, problem management Monitoring Zabbix, Prometheus, ELK, Grafana Troubleshooting Customer issues, Application issues Linux file manipulation Perform system health checks Investigate Customer issues Investigate system alarms Lead/participate in Incident management Perform Change Reviews Problem management lead/participate in Postmortems Problem management drive resolution of customer impacting issues Improve detection of issues (alarm tuning) Fulfill daily requests Oncall Duties Required Qualifications To Be Successful In This Role Monitoring Zabbix, Prometheus, ELK, Grafana, Dynatrace, Nagios Incident Management Linux Additional Information Job Type Full Time Work ProfileHybrid (Work from Office/ Remote) Years of Experience3-7 Years LocationBangalore What We Offer Competitive salaries and comprehensive health benefits Flexible work hours and remote work options Professional development and training opportunities A supportive and inclusive work environment

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Technology Support Specialist