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JPMorgan Chase Bank
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Technology Support III - Python

Technology Support III - Python

JPMorgan Chase Bank

3 - 8 years

5 - 10 Lacs

bengaluru

Posted:4 hours ago| Platform:

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Skills Required

change management automation networking linux fixed income risk management continuous improvement operations information technology business operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Propel operational success with your expertise in technology support and a commitment to continuous improvement.

As a Technology Support III team member in Commercial and Investment Banks Markets Tech Team, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.

Job responsibilities

Provide end-to-end application or infrastructure service delivery to enable successful business operations of the firm
Support the day-to-day maintenance of the firm s systems to ensure operational stability and availability
Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools
Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders
Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure

Required qualifications, capabilities, and skills

3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
Experience in programming language - Python
Strong Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud
Strong Exposure to observability and monitoring tools and techniques
Strong understanding with processes in scope of the Information Technology Infrastructure Library (ITIL) framework

Preferred qualifications, capabilities, and skills

Knowledge of one or more general purpose programming languages or automation scripting
Experience in Linux and Networking Language
Experience in any Relational Database
Experience supporting Fixed Income traders and risk management applications

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Technology Support III - Python