Home
Jobs
Companies
Resume
Accenture logo

Technology Support Engineer

3 - 8 years

5 - 10 Lacs

Bengaluru

Posted:3 months ago| Platform: Naukri logo

Apply

Skills Required

it support apple macos management support process troubleshooting itil jamf microsoft azure zoom mobile device management intune mac technical support bomgar bitlocker remote support mobileiron microsoft windows slack mdm hardware troubleshooting

Work Mode

Work from Office

Job Type

Full Time

Job Description

Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Apple macOS Management Good to have skills : No Function Specialty Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Provide technical support to end-users. Troubleshoot hardware and software issues. Maintain and update system documentation. Assist in the implementation of IT projects. Train end-users on new technologies. Professional & Technical Skills: Must To Have Skills:Proficiency in Apple macOS Management. Strong understanding of IT support processes. Experience in troubleshooting hardware and software issues. Knowledge of ITIL framework. Familiarity with remote support tools. Additional Information: The candidate should have a minimum of 3 years of experience in Apple macOS Management. This position is based at our Bengaluru office. A 15 years full time education is required. Qualifications 15 years full time education

More Jobs at Accenture

International Non Voice Process

Chennai, Jaipur

Experience: Not specified

|

INR 4 - 8 Lacs

Customer Service Executive | Up To 39K | English Required Apply Now

Chennai, Indore, Bengaluru, Chandigarh, Hyderabad, Gurgaon, Jaipur, Kolkata, Mumbai (All Areas)

Experience: Not specified

|

INR 2 - 4 Lacs

Application Lead

Hyderabad

3 - 8 yrs
|

INR 10 - 14 Lacs

Advanced Application Engineer

Bengaluru

7 - 12 yrs
|

INR 5 - 9 Lacs

Application Developer

Bengaluru

3 - 8 yrs
|

INR 5 - 9 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start It Support Interview Now

My Connections Accenture

Download Chrome Extension (See your connection in the Accenture )

chrome image
Download Now
Accenture
Accenture
www.accenture.com

Professional Services

Dublin

600,000+ Employees

36723 Jobs

    Key People

  • Julie Sweet

    Chairman & Chief Executive Officer

  • KC Choi

    Global Lead for Technology & Chief Operating Officer

RecommendedJobs for You

Accenture in India logo

Technology Support Engineer

Accenture in India

Gurugram, Haryana, India

Accenture logo

Technology Support Engineer

Accenture

Coimbatore

Accenture logo

Technology Support Engineer

Accenture

Bengaluru

Accenture logo

Technology Support Engineer

Accenture

Mumbai

Accenture logo

Technology Support Engineer

Accenture

Kolkata

Accenture logo

Technology Support Engineer

Accenture

Mumbai

Accenture logo

Technology Support Engineer

Accenture

Pune

Accenture logo

Technology Support Engineer

Accenture

Coimbatore

Accenture logo

Technology Support Engineer

Accenture

Coimbatore

Accenture in India logo

Technology Support Engineer

Accenture in India

Coimbatore, Tamil Nadu, India