Technical Writer Specialist

You will be part of a team of technical writers that make technical or specialized information more usable and accessible to users at the right time with appropriate media. You will join the Documentation CoE team, a horizontal for Capital Markets, to improve and standardize content, optimize processes, and design usable information architecture improvements. **Key Responsibilities:** - Research, outline, write, and edit functional, technical, and process documents, collaborating closely with various departments to understand project requirements. - Standardize the structure and writing style in alignment with FIS brand guidelines and market standards. - Deliver product documentation on agreed-upon timeframes, such as sprint end date, n+1 sprint end date, code complete date, or product release date. - Conduct peer reviews diligently for all documents, ensuring adherence to accepted technical writing standards and a common style guide within agreed-upon timelines. - Keep track of release timelines and other product documentation projects, planning doc updates and follow-ups during sprint planning or agreed-upon intervals. **Qualifications Required:** - Bachelor's Degree, preferably in a technical field such as computer science or a focus on English, writing, or communications. - 10+ years of experience required in a software development environment. - Strong written and verbal communication skills and experience working with content in multiple mediums. - Experience working with tools such as MindTouch/Madcap Flare/RoboHelp, Word, JIRA/Git & GitHub/TFS/SVN is preferred. - Excellent attention to detail, ability to prioritize, and work on multiple projects in a fast-paced, changing environment. If you have experience working on fintech products, working with Agile/Scrum software development teams, or basic knowledge of a scripting/markup language (HTML/XML, JavaScript, or similar), it would be an added bonus.,