Technical Writer - Off roll - Third Party Payroll

Key Responsibilities

• Develop and maintain comprehensive user documentation for Spark Assist application functionality
• Create detailed workflow and process flow documentation
• Write clear, concise API documentation including endpoints, parameters, and integration guides
• Produce user guides, quick start guides, and troubleshooting documentation
• Develop onboarding materials and training documentation for new users
• Create integration guides for developers and technical stakeholders
• Maintain API reference documentation with code examples
• Maintain version control and ensure documentation accuracy across application updates
  

• Work closely with product managers, developers, and UX designers
• Review and edit documentation for clarity, accuracy, and consistency
• Establish and maintain documentation standards and style guides
• Conduct regular documentation audits and updates
  

Required Qualifications

• 5+ years of experience in technical writing, preferably for software applications
• Proficiency in documentation tools (e.g., Confluence, github)
• Experience with API documentation tools (e.g., Swagger, Postman)
• Basic understanding of software development processes and terminology
• Familiarity with markup languages (Markdown, HTML)
  

• Excellent written and verbal communication skills
• Ability to translate complex technical concepts into user-friendly language
• Strong attention to detail and organizational skills
• Experience working in Agile development environments
• Adding some more context:
• TW is required for the Spark Assist project
• Will be required to draft dev as well as end user documentation
• Since SparkAssist is likely to be rolled out to external user very soon, the whole app knowledge base, user guide etc etc will need to be written by TW
• The writeup will also go on LerningXchange may form a part of regular training material.
• This will be a long term role, will full clarity and visibility atleast this end of year and beyond that point # 4 will kick in (FY 26)