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Capgemini
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Technical Writer

Technical Writer

Capgemini

4 years

0 Lacs

Bengaluru Karnataka India

Posted:1 week ago| Platform:

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Skills Required

networking software documentation api configuration installation troubleshooting markdown xml branding accessibility testing writing tcp ip vpn routing git confluence jira communication aws azure rest scripting python certifications agile scrum

Work Mode

On-site

Job Type

Full Time

Job Description

Networking Software Technical Writer

📍 Location: Bangalore

About the Role

Networking Software Technical Writer

Key Responsibilities

Develop and maintain comprehensive documentation for networking software products.
Translate complex technical concepts into clear, concise, and user-friendly content.
Create and update user manuals, installation guides, API references, and troubleshooting documents.
Collaborate with cross-functional teams to gather technical information and validate documentation.
Use tools like Markdown, DITA, or XML to structure and publish content.
Create diagrams, flowcharts, and visuals to enhance documentation clarity.
Ensure documentation aligns with branding, style, and accessibility standards.
Participate in product testing to understand features and identify documentation needs.

Required Qualifications

4+ years of experience in technical writing, preferably in networking or software domains.
Strong understanding of networking concepts (e.g., TCP/IP, DNS, VPN, firewalls, routing protocols).
Proficiency with documentation tools such as Git, Confluence, JIRA, and Adobe FrameMaker.
Excellent written and verbal communication skills.
Ability to manage multiple projects and meet deadlines.

Preferred Qualifications

Experience with cloud networking (AWS, Azure, GCP).
Familiarity with REST APIs, SDKs, and scripting languages (e.g., Python, Bash).
Certifications such as CCNA, CCNP, or CompTIA Network+.
Experience working in Agile/Scrum environments.

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