Technical Writer

Role Overview

Key Responsibilities

• Create, update, and manage product documentation, FAQs, and knowledge base articles.
• Translate technical details into clear, customer-friendly guides and onboarding content.
• Collaborate with product and engineering teams to ensure documentation accuracy.

Content & Marketing

• Develop creative marketing content, including blogs, case studies, social media posts, and campaign assets.
• Position Get My Parking’s products with engaging narratives for customers and partners.
• Manage and repurpose content across platforms (website, LinkedIn, newsletters, etc.).

AI-Enabled Content Strategy

• Use AI tools to draft, edit, and manage content — from documentation to marketing copy.
• Apply creative judgment to enhance AI-generated outputs (not just rely on them).
• Experiment with AI tools for content personalization, SEO optimization, and campaign automation.

Cross-Team Collaboration

• Work closely with product, marketing, and customer success teams to align messaging.
• Support the sales team with technical-marketing collaterals.
• Ensure consistency of tone and messaging across technical and creative content.

Requirements

Strong writing skills with the ability to simplify complex technical concepts. Proven experience in creating customer-facing documentation and marketing content.

Hands-on experience with AI tools (e.g., ChatGPT, Jasper, Notion AI, MidJourney, etc.). Ability to creatively adapt AI-generated content to meet brand voice and audience needs.

Familiarity with SaaS or B2B technology products (mobility/parking industry experience is a plus).

Excellent organizational and project management skills.

Nice to Have

What We Offer

• Opportunity to shape the voice of a growing SaaS brand in the mobility space.
• A collaborative team where your ideas are valued.
• A culture that thrives on innovation and creativity.

Recruiting Contact