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Technical Support

Technical Support

Your Pitchh

0 - 5 years

4 - 6 Lacs

Bengaluru

Posted:1 month ago| Platform:

Apply

Skills Required

International BPO US Process Technical Support International Technical Support Technical Voice Process Technical Process Windows Troubleshooting Troubleshooting Technical Customer Support Technical non voice Technical Troubleshooting International Voice Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Technical support

To schedule an Interview call - 91 6361075990

Requirements:

- Excellent Communication in English.

- Immediate joiners only.

Job summary:

As an Technical support Associate for a Technical domain, you will be responsible for handling window operating system, providing effective and efficient solutions for a range of inquiries. The ideal candidate will be responsible for troubleshooting issues, providing technical guidance, and ensuring excellent customer service.

Key Responsibilities

Troubleshoot issues related to system performance, updates, drivers, and user accounts
Assist with installation, configuration, and maintenance of Windows-based applications
Guide users through step-by-step solutions via phone, email, or remote access tools
Document all technical issues and resolutions in the ticketing system
Escalate unresolved or complex issues to higher-level support teams when necessary

Work collaboratively with cross-functional teams to resolve escalated issues.

Work Location:

Shifts:

Salary:

Immediate joiner only.

Interested candidates can contact to - 6361075990 (Mayur) or mayur@yourpitchh.com

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