Technical Support

Technical support

To schedule an Interview call - 91 6361075990

Requirements:

- Excellent Communication in English.

- Immediate joiners only.

Job summary:

As an Technical support Associate for a Technical domain, you will be responsible for handling window operating system, providing effective and efficient solutions for a range of inquiries. The ideal candidate will be responsible for troubleshooting issues, providing technical guidance, and ensuring excellent customer service.

Key Responsibilities

• Troubleshoot issues related to system performance, updates, drivers, and user accounts
  
• Assist with installation, configuration, and maintenance of Windows-based applications
  
• Guide users through step-by-step solutions via phone, email, or remote access tools
  
• Document all technical issues and resolutions in the ticketing system
  
• Escalate unresolved or complex issues to higher-level support teams when necessary

• Work collaboratively with cross-functional teams to resolve escalated issues.

Work Location:

Shifts:

Salary:

Immediate joiner only.

Interested candidates can contact to - 6361075990 (Mayur) or mayur@yourpitchh.com