Technical Support Specialist

About the Role:

***On-site Position only. Do not apply if you are looking for remote options***

We’re looking for a skilled Technical Support Specialist to help our clients with their IT needs. This is an on-site position for someone experienced in IT, networking, and troubleshooting servers and computers. You should also be comfortable working with Azure, Microsoft 365 services (Exchange Online, SharePoint Online, Teams), Microsoft licensing, VoIP, and PBX phone systems. Strong English communication skills are important.

What You’ll Do:

• Provide Support: Help clients with IT and networking issues.
• Fix Problems: Find and solve hardware and software problems quickly.
• Work with Clients: Talk to clients, understand their issues, and guide them through solutions.
• Keep Records: Document the issues and solutions you provide.
• Solve Challenges: Use your technical skills to handle more complex IT problems.

What We’re Looking For:

• Experience in IT, networking, and computer troubleshooting.
• Strong English skills, both speaking and writing.
• Ability to solve problems and communicate clearly.
• Self-motivated and able to work independently.

Requirements:

• Full-time availability.
• Bachelor’s degree preferred.
• At least 2 year of technical support experience.
• Performance-based bonuses available.

Why Join Us:
This is a great opportunity for someone who loves technology and wants to deliver excellent technical support. If you meet the requirements and are excited about the role, we’d love to hear from you.

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Paid sick time
• Paid time off

Experience:

• Azure and Microsoft 365: 1 year (Required)
• VoIP: 1 year (Required)
• IT support: 2 years (Required)

Language:

• English (Required)

Work Location: In person

Expected Start Date: 20/08/2025