We're on the lookout for a dedicated Technical Support Specialist to deliver outstanding remote technical assistance. This work-from-home role is tailored for individuals seasoned in IT, and networking, and adept at server and computer troubleshooting, Azure, M365 services such as Exchange online, SharePoint Online Teams etc., Microsoft licensing, VoIP, and PBX Phone system, with a strong command of English. Responsibilities: Technical Expertise: Provide remote technical support, addressing a spectrum of IT and network-related challenges for clients. Troubleshooting Prowess: Diagnose and resolve hardware and software issues, ensuring seamless user experiences. Client Liaison : Engage effectively with clients, grasping their concerns, and guiding them through issue resolutions with finesse. Documentation Mastery: Maintain meticulous records of support interactions and crafted solutions. Problem-Solving Aptitude: Apply sharp problem-solving skills and technical prowess to tackle intricate IT hurdles. Qualifications : Background Brilliance: Proficient in IT, networking, and computer troubleshooting. Language Fluency : A strong command of English, both verbal and written. Problem-Solving Savvy: Aptitude in solving complex IT issues coupled with excellent communication skills. Independent Dynamo : Self-motivated and capable of thriving while working independently. Join our team to work from home, championing clients in overcoming technical obstacles while elevating our mission of exceptional support. If you're fueled by technology and primed for this remote role, we're eager for your application. Requirements: High-speed internet connection (no wireless or mobile internet) Full-time commitment Preferably a Bachelor's degree Minimum 1 year of technical support experience Benefits: Paid sick leave Work-from-home flexibility Night shift schedule Performance-based bonuses Education: Bachelor's degree preferred Experience: Technical support: 1 year (Required) This position is a prime opportunity for tech enthusiasts committed to delivering stellar remote technical support. If you align with these qualifications and are enthusiastic about this position, we're excited to consider your application. Job Type: Full-time Pay: ₹15,000.00 - ₹21,000.00 per month Benefits: Work from home Shift: Evening shift Night shift US shift Work Days: Monday to Friday Weekend availability Experience: IT support: 1 year (Required) Azure and Microsoft 365: 1 year (Required) VoIP: 1 year (Required) Language: English (Required) Work Location: In person Expected Start Date: 16/06/2025
About the Role: ***On-site Position only. Do not apply if you are looking for remote options*** We’re looking for a skilled Technical Support Specialist to help our clients with their IT needs. This is an on-site position for someone experienced in IT, networking, and troubleshooting servers and computers. You should also be comfortable working with Azure, Microsoft 365 services (Exchange Online, SharePoint Online, Teams), Microsoft licensing, VoIP, and PBX phone systems. Strong English communication skills are important. What You’ll Do: Provide Support: Help clients with IT and networking issues. Fix Problems: Find and solve hardware and software problems quickly. Work with Clients: Talk to clients, understand their issues, and guide them through solutions. Keep Records: Document the issues and solutions you provide. Solve Challenges: Use your technical skills to handle more complex IT problems. What We’re Looking For: Experience in IT, networking, and computer troubleshooting. Strong English skills, both speaking and writing. Ability to solve problems and communicate clearly. Self-motivated and able to work independently. Requirements: Full-time availability. Bachelor’s degree preferred. At least 2 year of technical support experience. Performance-based bonuses available. Why Join Us: This is a great opportunity for someone who loves technology and wants to deliver excellent technical support. If you meet the requirements and are excited about the role, we’d love to hear from you. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Paid sick time Paid time off Experience: Azure and Microsoft 365: 1 year (Required) VoIP: 1 year (Required) IT support: 2 years (Required) Language: English (Required) Work Location: In person Expected Start Date: 20/08/2025
We're looking for a highly skilled Technical Operations Specialist (Remote) to manage our business operations while also serving as a hands-on technical expert. In this role, you will oversee the day-to-day activities of our technical support, sales, and marketing teams, coordinate multiple teams, manage client relationships, and provide advanced IT support. Key Responsibilities: Manage all team members by assigning tasks and ensuring workload balance for maximum efficiency. Strong English skills, both speaking and writing. Self-motivated and able to work independently. Organize weekly team meetings and provide regular updates to management. Attend client meetings and act as a client relationship manager, ensuring all client issues are resolved promptly. Oversee technical support, sales, and marketing teams to ensure smooth operations and collaboration. Provide hands-on IT support, including troubleshooting servers, computers, networking, VoIP, and PBX systems. Utilize Microsoft 365 services, including Power Platform (Power Apps, Power Automate), for workflow automation and solutions. Handle vendor management, ensuring timely procurement and delivery of products/services. Problem-solving and decision-making to address operational and technical challenges efficiently. Key Requirements: Full-time availability. Bachelor’s degree preferred At least 3 years of technical support experience with leadership skills Proven experience in IT support, networking, servers, Azure, Microsoft 365, licensing, VoIP, and PBX systems. Strong understanding of Microsoft 365 Power Platform (Power Apps, Power Automate). Experience managing multiple teams or coordinating tasks across departments. Excellent client relationship management skills. Strong problem-solving, decision-making, and organizational skills. Effective English communication skills, both written and verbal. Ability to work independently in a remote setting and take ownership of operations. Why Join Us: This role allows you to have a direct impact on operations while staying hands-on technically. You will lead processes, coordinate multiple teams, and help our business and clients thrive—all from a remote setup. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Paid time off Work from home Education: Bachelor's (Required) Experience: Technical support: 3 years (Required) Leadership: 2 years (Required) Language: English (Required) Shift availability: Night Shift (Required) Overnight Shift (Required)
We're looking for a highly skilled Technical Operations Specialist (Remote) to manage our business operations while also serving as a hands-on technical expert. In this role, you will oversee the day-to-day activities of our technical support, sales, and marketing teams, coordinate multiple teams, manage client relationships, and provide advanced IT support. Key Responsibilities: Manage all team members by assigning tasks and ensuring workload balance for maximum efficiency. Strong English skills, both speaking and writing. Self-motivated and able to work independently. Organize weekly team meetings and provide regular updates to management. Attend client meetings and act as a client relationship manager, ensuring all client issues are resolved promptly. Oversee technical support, sales, and marketing teams to ensure smooth operations and collaboration. Provide hands-on IT support, including troubleshooting servers, computers, networking, VoIP, and PBX systems. Utilize Microsoft 365 services, including Power Platform (Power Apps, Power Automate), for workflow automation and solutions. Handle vendor management, ensuring timely procurement and delivery of products/services. Problem-solving and decision-making to address operational and technical challenges efficiently. Key Requirements: Full-time availability. Bachelor’s degree preferred At least 3 years of technical support experience with leadership skills Proven experience in IT support, networking, servers, Azure, Microsoft 365, licensing, VoIP, and PBX systems. Strong understanding of Microsoft 365 Power Platform (Power Apps, Power Automate). Experience managing multiple teams or coordinating tasks across departments. Excellent client relationship management skills. Strong problem-solving, decision-making, and organizational skills. Effective English communication skills, both written and verbal. Ability to work independently in a remote setting and take ownership of operations. Why Join Us: This role allows you to have a direct impact on operations while staying hands-on technically. You will lead processes, coordinate multiple teams, and help our business and clients thrive—all from a remote setup. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Paid time off Work from home Education: Bachelor's (Required) Experience: Technical support: 3 years (Required) Leadership: 2 years (Required) Language: English (Required) Shift availability: Night Shift (Required) Overnight Shift (Required)