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Nural Tech
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Technical Support

Technical Support

Nural Tech

0 - 2 years

2 - 3 Lacs

gurugram

Posted:1 day ago| Platform:

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Skills Required

excel sql communication skills client handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Position:

Experience:

Education

Work Location:

Pay Range

Job Summary

We are looking for a Technical Support Executive with 1-2 years of experience to provide product and technical assistance to clients. The role involves troubleshooting software issues, guiding users, and ensuring smooth system operations.

Role & responsibilities

Handle technical queries and resolve client issues.
Troubleshoot software, system, and network problems.
Coordinate with internal teams for escalations.
Maintain logs and prepare basic technical reports.

Skills Required

Strong problem-solving and communication skills.
Familiar with ticketing tools and remote support.
Intermediate SQL Database Knowledge.
Excel is compulsory.

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