Technical Support

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About The Client:

About The Job:

• As a Senior Solutions Engineer, you will be a key individual contributor with accountability for onboarding partners onto Client's API Programs.
• We are an innovative team solving enterprise-scale problems and providing solutions to our API partners as they build integrations with Client APIs.
• You will be responsible for end-to-end partner issue resolution through troubleshooting, analysis, and debugging, and communicating directly with external partners/customers.
• You will also be responsible for assessing integration implementations for compliance with Client's certification rules, and for performing environment configuration within Client to unblock adoption of APIs.
• t leadership.

Essential Job Functions:

• Be a LI API ambassador & technical peer to Client's business development team and aid new partner integration launches.
• Own end-to-end resolution of partner inquiries and technical issues by performing analysis, troubleshooting API requests, and escalating where needed to ensure resolution
• Provision access and provide tech consultation to partners and education on Client's APIs
• Partner development support & certification
• Support monitoring & management of live API partners
• Provide feedback on existing developer processes & share voice of partners within Client R&D processes
• Excellent business communication skills & on-spot solutioning to de-escalate partner blockers
• Experience running escalations & prioritizations across multiple stakeholders (Client, Eng, Product, Support, etc.)
• Ability to work independently and identify solutions to issues with incomplete information

Qualifications:

• Bachelor's degree in computer science, Information Technology, or a related field
• 7+ years of experience s an Integrations Engineer with significant experience in Boomi.

How to Apply:

Equal Opportunity Employer:

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Exp Req

0 - 2 Yrs. - INR 5,000

2 - 6 Yrs. - INR 7,500

6 + Yrs. - INR 10,000

About VARITE: