69 Technical Support Jobs
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2.0 - 6.0 years
Delhi, All india
On-site
Role Overview: As a Technical Planner, your primary workplace will be in Chennai. You will be responsible for technically planning work orders, creating task lists, defining materials and tools, considering customer specifics, identifying improvement opportunities, providing technical support updates, reassigning reworks, dispatching to technical support, and managing crew composition. Key Responsibilities: - Clearly specify enriched information in the work order - Map task lists and create detailed task lists - Define materials, tools, and resources required for each task - Consider customer specifics while planning technical tasks - Identify opportunities for improving task lists - Provide...
Posted -1 days ago
3.0 - 7.0 years
All india, Gurugram
On-site
As a Senior Application Support Analyst at S&P Global, you will play a critical role in ensuring the smooth operation of our applications and providing top-notch support to our clients. If you have a strong technical background, excellent communication skills, and a drive to continuously improve processes, we want to hear from you. - **Provide technical support for application systems:** You will be responsible for troubleshooting and resolving technical issues related to our applications. This includes identifying the root cause of problems and implementing solutions to ensure smooth operation. - **Respond to customer inquiries:** As the main point of contact for customer support, you will ...
Posted -1 days ago
4.0 - 8.0 years
Noida
Work from Office
Mandatory Technical Skills: Knowledge and hands on experience on Java 17 or Java 11Knowledge and hands on experience in Oracle SQL MUST have strong work experience on Java Streams and Multithreading,Working experience on VCS (GitHub, Bitbucket), Databases (Oracle/Olympus), sonar.Have working experience on JIRA for tasks such as updates, cloning etc.Experience on basic Unix commands using Tectia as well as understanding shell scripts Java Frameworks (preferably Spring Boot, Hibernate)Development/build tools (Maven, Eclipse, IntelliJ)Well versed in development methodologies and the enabling tools and technologies (JUnit, RLM, CI/CD etc.) Knowledge of application deployment in to Application Se...
Posted Just now
5.0 - 10.0 years
Noida
Work from Office
The Care Specialist provides advanced technical and product support within Care service delivery. A global position in a 24x7 support environment with a responsibility to work on complex troubleshooting cases, especially at solution / system level. Also acts as a primary interface to R&D for escalation of customer problems and their follow-up till resolution. HOW YOU WILL CONTRIBUTE AND WHAT YOU WILL LEARN Provide advanced technical support for complex troubleshooting cases at the solution/system level in a 24x7 environment. Execute project-based technical tasks, ensuring alignment with project plans and objectives. Collaborate with development, integration, and support teams to customize an...
Posted Just now
1.0 - 3.0 years
Chennai
Work from Office
Roles and Responsibilities Handle customer queries via phone calls, emails, and chats to resolve their issues in a timely and professional manner. Provide technical support to customers on various products and services related to banking, finance, insurance, healthcare, IT services, medical devices, pharmaceuticals, software solutions etc. Utilize excellent communication skills to build strong relationships with customers and understand their needs effectively. Work efficiently under pressure while maintaining accuracy and attention to detail. Collaborate with team members to achieve common goals and objectives. Desired Candidate Profile 1-3 years of experience in BPO/Call Centre environment...
Posted 1 day ago
3.0 - 7.0 years
Pune, All india
On-site
As a Transformer Accessories at TR Manufacturing Industries Ltd., you will play a crucial role in designing and developing various accessories for transformers, including bushings, tap changers, and cooling systems. Your responsibilities will include conducting research and analysis to enhance the performance and efficiency of transformer accessories. You will collaborate closely with the engineering team to seamlessly integrate these accessories into transformer designs. Key Responsibilities: - Design and develop accessories for transformers, such as bushings, tap changers, and cooling systems. - Conduct research and analysis to improve the performance and efficiency of transformer accessor...
Posted 2 days ago
4.0 - 7.0 years
Mumbai, Bengaluru
Work from Office
Roles and Responsibility Manage and implement SAP IS Retail solutions for clients. Provide technical support and training to end-users on SAP IS Retail. Analyze business requirements and develop solutions using SAP IS Retail. Collaborate with cross-functional teams to ensure seamless integration of SAP IS Retail. Troubleshoot and resolve issues related to SAP IS Retail. Develop and maintain documentation of SAP IS Retail implementations. Job Requirements Strong knowledge of SAP IS Retail, including configuration, testing, and deployment. Experience working with CAR (Customer Relationship Assistant) is desirable. Excellent communication and interpersonal skills. Ability to work independently ...
Posted 2 days ago
2.0 - 6.0 years
Pune, All india
On-site
As a Technical Support Specialist, your role will involve providing assistance to users by diagnosing and resolving hardware, software, and network issues. Here are the key responsibilities associated with this position: - Respond to user inquiries and troubleshoot problems related to desktops, laptops, printers, mobile devices, and other IT peripherals. - Provide help desk support through phone, email, or ticketing systems, prioritizing and managing multiple issues for timely resolution. - Install and configure new computer systems, including operating systems, software applications, and hardware components. - Educate end-users on basic computer operations, software usage, and IT best pract...
Posted 3 days ago
5.0 - 9.0 years
Pune, All india
On-site
Role Overview: As a Senior Technical Support Engineer at Aera Technology, you will be a technical leader with extensive knowledge, using best practices and a deep understanding of business issues to improve products and processes. You will be tasked with solving complex problems, leading project teams, training junior staff, and serving as a key technical authority for the organization. Key Responsibilities: - Investigate and resolve novel, ambiguous, and system-wide issues with no existing solution. - Lead cross-functional teams to resolve critical customer incidents. - Design, document, and deliver formal technical training programs for the global support team. - Proactively analyze produc...
Posted 3 days ago
7.0 - 10.0 years
Bengaluru
Work from Office
We are looking for a highly experienced Senior C# Developer with 10+ years of hands-on experience in designing, developing, and maintaining enterprise-grade applications. The ideal candidate will have strong expertise in C#, .NET technologies, and database-driven applications, along with the ability to work independently, take ownership of deliverables, and contribute to high-quality software solutions Roles & Responsibilities Design, develop, and maintain applications using C# and .NET technologies. Deliver high-quality, defect-free code by following best coding practices and standards. Participate in unit testing, integration testing, and provide support during testing cycles and post-prod...
Posted 4 days ago
2.0 - 6.0 years
Chennai, All india
On-site
As a Specialist, CAM Support Engineer at KLA, your role is essential in providing exceptional technical support for the Frontline software solution. Your primary responsibilities will include: - Providing first-line technical support for Frontline software, which involves tasks such as installation, version upgrades, troubleshooting, and issue resolution. - Serving as the main point of contact for customers, ensuring timely and effective solutions to maintain a high level of customer satisfaction. - Documenting and escalating complex technical issues and feature requests to the R&D team for further investigation and resolution. - Collaborating with regional Sales Managers to support business...
Posted 4 days ago
8.0 - 12.0 years
Chennai, All india
On-site
As an experienced Administrator specializing in Snowflake and Snowflake Admin with 8 to 12 years of expertise, your role in our company will involve managing and optimizing Snowflake environments to ensure efficient data operations and storage solutions. You will work in a hybrid model, without the need for travel, during day shifts, contributing significantly to our data-driven initiatives and enhancing operational efficiency. Key Responsibilities: - Manage and optimize Snowflake environments to ensure efficient data operations and storage solutions. - Oversee the implementation of best practices for Snowflake administration to enhance system performance. - Provide technical support and tro...
Posted 4 days ago
1.0 - 6.0 years
Bengaluru
Work from Office
Role & responsibilities Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps.-typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner.-Shift: Rotational shift. Qualification: Graduate with minimum 6 months experience in a technical support role-basic MS troubleshooting.-Basic computer knowledge.-Basic TS on networking.-Basic technic...
Posted 4 days ago
4.0 - 9.0 years
Kolkata
Work from Office
SUMMARY UNIVERSAL LOCOMOTIVE DRIVER Location: Austria Overview Operates freight locomotives, prepares trains, and ensures safe rail operations under Austrian/EU standards. Age: 19-44 Weekly Hours: 38.5 (Shift-based -day/night, weekdays, weekends, public holidays) Training Duration: 52 weeks Salary: 37,235/year (trainee); 47,100/year post - training Key Duties: Drive trains on mainlines and regional routes Conduct brake tests and pre-departure checks Monitor ETCS and signaling systems Identify and troubleshoot faults Coordinate with dispatch and control centers Requirements Full 1-year locomotive driver training Fresher and experienced both can apply Train Driver License (after training) Germ...
Posted 1 week ago
0.0 years
Bengaluru, Karnataka, India
On-site
We are looking for a talented and passionate internal electrical engineer to become part of our team. This role will be within Central Engineering, focusing on Power systems. The chosen candidate will have the responsibility of aiding in the engineering of customized low voltage and medium voltage equipment. The ideal candidate is well-versed in engineering of low voltage and or medium voltage ETO equipment. What will you do Designing electrical systems and components. Developing and testing prototypes. Collaborating with the engineering team. Troubleshooting electrical issues. Providing technical support to team members. Ensuring that projects are completed on time and within budget. Examin...
Posted 1 week ago
1.0 - 5.0 years
3 Lacs
New delhi, Gurugram, Delhi / ncr
Work from Office
Hiring for a Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG With Min 1 Year International Chat Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2...
Posted 1 week ago
1.0 - 5.0 years
3 Lacs
Bengaluru
Work from Office
Hi We are looking forward to hire Customer/Technical Support Associates in Bangalore Please go through the JD and Apply. We shall call back the relevant profiles. Key Highlights : > Grads with Min 1 Year Exp in International BPO > Salary Range (CTC) : 3.6 LPA > Excellent Communication Skills Required Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interaction...
Posted 1 week ago
2.0 - 4.0 years
Mumbai
Work from Office
Job Description: Expectation: As an IT Helpdesk Analyst, candidate should have a solid technical background combined with customer service experience. A problem-solving attitude with an ability to work with your team to achieve specific goals. Excellent communication Skills written & verbal Describe Role & Responsibilities : The candidate should have had experience in the following activities: Coordinate and/or perform hands-on fixes at the desktop / laptop level, including installing and upgrading software, installing hardware, implementing file backups, configuring / troubleshooting desktop / laptop systems, Mobiles, Windows 10, Mac, Outlook, Citrix, email clients and applications. L1/L2 s...
Posted 1 week ago
0.0 - 5.0 years
3 - 5 Lacs
Hyderabad
Work from Office
Hiring for - Service Desk (Technical Support || International voice) Role : Technical support associate Senior Technical Support associate Job Description: We are looking for enthusiastic candidates to join our Technical Support International Voice (Service Desk) team. The role involves handling customer queries, providing timely solutions, and maintaining excellent service quality. Key Responsibilities: Technical Support (L1/L2) Respond to customer queries via calls/emails. Troubleshoot and resolve technical issues. Maintain proper documentation of incidents. Ensure customer satisfaction with prompt service. Service Desk Operations ITSM Tools (ServiceNow, BMC Remedy, HPSM, CA Service Desk) ...
Posted 1 week ago
0.0 - 1.0 years
Chennai
Work from Office
Job description Greetings from Sutherland!!! We are hiring candidates for International Voice Process - Technical Customer Support. Job Criteria: 1) Immediate joiners required, who can join us by January. 2) Looking for Freshers. Required candidate profile: Prospect candidates should have: - Excellent verbal and written communication skills in English. Ability to articulate, bright and curious. Passionate about Customer service. Shift Timings & Off: 5-day work week with rotational shifts Predominantly night shifts . Additional Information: Work from office Two-way cab facility available up to 25km radius from office based on the shift timings. Work Location: Sutherland, A1 Block, Ground floo...
Posted 1 week ago
1.0 - 4.0 years
3 - 4 Lacs
Gandhinagar, Ahmedabad
Work from Office
Hiring: Automobile Customer Support 2+ years experience (any field) English communication MUST Salary: 30K – 35KCTC Rotational Shifts | WFO Mechanical/automobile background? You get priority! Only a few seats — first come, best served!
Posted 1 week ago
0.0 - 4.0 years
Chennai, All india
On-site
Role Overview: As a DOP in Chennai, India, your role involves providing effective technical support to the process and actively resolving client issues directly or through timely escalation to meet process SLAs. You will be supporting the process by managing transactions as per required quality standards, documenting all pertinent end user identification information, updating your availability in the RAVE system, recording and tracking all queries received, and following standard processes to resolve client queries. Additionally, you will deliver excellent customer service through effective diagnosis and troubleshooting of client queries, providing product support and resolution, troubleshoo...
Posted 1 week ago
4.0 - 9.0 years
Bengaluru
Work from Office
Project Role : Engineering Services Lead Project Role Description : Lead a team of engineers that develop technical engineering solutions to solve problems and achieve business objectives. Ensure teams are delivering engineering solutions on time, at the right quality and cost. Work across engineering specializations; including manufacturing, electrical or mechanical engineering, structural and stress design, qualification, configuration, and technical management. Assemble resources to deliver engineering or construction projects. Must have skills : Dassault Systemes ENOVIA V5 Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time ...
Posted 1 week ago
0.0 - 3.0 years
0 - 3 Lacs
Hyderabad
Work from Office
Hiring For International Voice Process Role :- Associate Qualification :- Graduation/10+2 Required :- * Min 1yr+experience in Tech Support * Should have experience into up selling and Cross Selling * Delivered real-time technical support for hardware and software (e.g., printer configuration and troubleshooting) * support via inbound calls . shifts :- Night shifts (Fixed Sat/ sun Off) 2-way cab (35 KMS) Walk-in Interview ROI :- HR, Assessment & Ops round. Notice Period :- Immediate Joiners Package :- Freshers :- 3lpa take home 20,000 + incentives & allowances Experienced : 4 LpA take home 24k + Incentives and Allowances
Posted 1 week ago
0.0 - 1.0 years
Chennai
Work from Office
We are hiring candidates for International Voice Process - Technical Customer Support. Job Criteria: 1) Immediate joiners required, who can join us by 9th February. 2) Looking for Freshers. Required candidate profile: Prospect candidates should have: - Excellent verbal and written communication skills in English. Ability to articulate, bright and curious. Passionate about Customer service. Shift Timings & Off: 5-day work week with rotational shifts Predominantly night shifts. Additional Information: Work from office Two-way cab facility available up to 25km radius from office based on the shift timings. Work Location: Sutherland, A1 Block, Ground floor, Gateway Office Parks, Perungalathur Ch...
Posted 1 week ago
Exploring Technical Support Jobs in India
India is a thriving hub for technical support jobs, with a plethora of opportunities available for job seekers in this field. Technical support professionals play a crucial role in assisting customers with their technical issues and providing solutions to ensure smooth operations. If you are considering a career in technical support in India, this article will provide you with key insights to help you navigate the job market effectively.
Top Hiring Locations in India
Here are 5 major cities in India that are actively hiring for technical support roles:
- Bangalore
- Hyderabad
- Pune
- Chennai
- Gurgaon
Average Salary Range
The salary range for technical support professionals in India varies based on experience and expertise. On average, entry-level technical support executives can expect to earn between INR 2.5-4.5 lakhs per annum, while experienced professionals can command salaries ranging from INR 6-12 lakhs per annum.
Career Path
In the field of technical support, career progression typically follows a trajectory from entry-level positions to more senior roles. Here is a common career path for technical support professionals:
- Technical Support Executive
- Senior Technical Support Executive
- Team Leader
- Technical Support Manager
Related Skills
In addition to technical support expertise, professionals in this field are often expected to have skills in the following areas:
- Customer service
- Troubleshooting
- Communication skills
- Knowledge of operating systems and software applications
Interview Questions
Here are 25 interview questions that you may encounter when applying for technical support roles:
- What is technical support? (basic)
- How do you handle irate customers? (medium)
- Explain the difference between hardware and software. (basic)
- What is your experience with ticketing systems? (medium)
- How would you troubleshoot a network connectivity issue? (medium)
- What is DNS and how does it work? (medium)
- Describe a time when you had to escalate a technical issue. (medium)
- What is RAID and how does it work? (advanced)
- How do you stay updated with the latest technology trends? (basic)
- Can you explain the OSI model? (advanced)
- What is the difference between TCP and UDP? (medium)
- How would you handle a situation where a customer is unable to access a website? (medium)
- Have you worked with remote desktop tools? If so, which ones? (medium)
- Describe a time when you successfully resolved a complex technical issue. (medium)
- How would you prioritize multiple technical issues from different customers? (medium)
- What is SSL and why is it important for secure communication? (advanced)
- How do you ensure data security when providing remote technical support? (medium)
- Have you worked with Linux systems? If so, what distributions? (medium)
- What is Active Directory and how is it used in a corporate environment? (advanced)
- How do you handle software updates for multiple users in an organization? (medium)
- Can you explain the concept of IP addressing? (medium)
- What is the role of a DHCP server in a network? (medium)
- How would you troubleshoot a slow internet connection issue? (medium)
- Describe a time when you had to work under pressure to resolve a technical issue. (medium)
- What do you think are the most important qualities for a technical support professional to possess? (basic)
Closing Remark
As you explore technical support jobs in India, remember to showcase your technical expertise, problem-solving skills, and customer service abilities during the job application process. By preparing thoroughly and approaching interviews with confidence, you can position yourself as a strong candidate for technical support roles in the competitive job market. Good luck!
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