Technical Support Executive

0 - 1 years

0 Lacs

Posted:-1 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Responsibilities:
1) Attending Client's calls and addressing all their software queries on time.2) Possessing excellent product knowledge to enhance customer support.3) Conducting Online Demo & Training for New & Existing Clients.4) Installing and configuring Biometric Access Control software.5) Collate feedback from Customers & share it with the Software Development team.6) Identifying hardware and software solutions & troubleshooting technical issues.7) Conducting research on the potential Client's database as per the requirement

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