Trueline Solution is seeking exceptional individuals who will be an integral part of our team and contribute towards our collective growth. We value our employees and are committed to providing extensive training opportunities at all levels to support both personal and professional development. If you are enthusiastic about joining our team, we encourage you to explore our current job openings or directly submit your CV to hr@truelinesolution.com. We look forward to connecting with you. As a Technical Support Executive, your responsibilities will include: - Understanding client issues promptly and resolving them efficiently through various channels such as Live Chat, Email, Phone, and Remote software. - Demonstrating self-motivation and teamwork skills to effectively address client concerns. - Adhering to established policies and procedures while interacting with clients and providing accurate information. - Collaborating with team members for knowledge sharing, standardizing procedures, and ensuring consistent service delivery. - Maintaining detailed records of daily communications and successfully resolved issues. - Assisting customers in identifying software-related problems and recommending appropriate solutions. - Logging and documenting customer/employee inquiries for reference and tracking purposes. - Conducting software demonstrations for customers and updating self-help manuals for troubleshooting guidance. - Possessing a comprehensive understanding of the software used by customers and assessing their IT proficiency levels. - Demonstrating logical thinking skills and effectively managing challenging interactions with callers. - Utilizing strong communication, analytical, and problem-solving abilities to deliver high-quality support services. This is a full-time position with walk-in opportunities, offering a monthly salary range of INR 10,000 to 15,000. Proficiency in English is preferred, and candidates with at least 1 year of experience in customer service or technical support will be given preference. Additionally, a Bachelor's degree or BCA qualification is desirable. If you are a dedicated professional with a customer-centric approach, possess the required technical skills, and thrive in a fast-paced environment, we welcome you to apply for this rewarding role at Trueline Solution.,
As a Technical Support Executive at Trueline Solution, you will play a crucial role in providing timely and efficient solutions to client issues through various communication channels such as Live Chat, Email, Phone, and Remote software. You will be responsible for maintaining accurate records of daily communications, collaborating with team members, and ensuring client satisfaction through your problem-solving skills and software expertise. Key Responsibilities: - Understand the nature of client issues and resolve them promptly. - Resolve client issues via Live Chat, Email, Phone, and Remote software. - Maintain policies and procedures when working with clients. - Collaborate with team members on knowledge transfer and standards. - Update self-help manual for customers/employees. - Identify software problems, advise on solutions, and give software demos. - Maintain accurate records of customer/employee queries and issues resolved. - Assess each customer or employee's IT knowledge levels. - Possess good communication, analytical, and problem-solving skills. - Deal with difficult callers effectively. Qualifications Required: - Bachelor's degree or BCA preferred. - 1 year of experience in technical support or customer service preferred. - Proficiency in English language. - Self-motivated, team player with good communication skills. Trueline Solution values its employees and provides extensive training opportunities to support your professional growth within the company. If you are passionate about resolving technical issues, collaborating with a team, and delivering exceptional customer service, we encourage you to apply for this rewarding opportunity. Note: This role is full-time, and candidates with 1 year of work experience in customer service or technical support are preferred. The salary range for this position is between 10,000 - 15,000 per month.,
*WE’RE HIRING – LARAVEL DEVELOPERS* Join *Trueline Solution* – A fast-growing IT company in Surat! *Positions:* * Laravel Developer (Fresher) * Junior Laravel Developer * Senior Laravel Developer *Location:* Uttran, Surat (Work From Office Only) *Experience:* Freshers & Experienced both can apply *Key Responsibilities:* * Developing & maintaining web applications using Laravel * Writing clean, scalable & secure code * API integration & database management * Debugging, testing & optimisation * Collaborating with front-end & project teams *What We Offer:* * Great learning environment * Real client projects * Career growth opportunities *Apply Now:* +91 99132 98927 contact@truelinesolution.com www.truelinesolution.com Tag someone looking to build or grow their career as a Laravel Developer! Job Types: Full-time, Fresher Pay: ₹10,000.00 - ₹25,000.00 per month Benefits: Paid sick time Paid time off Provident Fund Work Location: In person
WE’RE HIRING – TELECALLER / TELESALES EXECUTIVE Join Trueline Solution – A growing IT company in Surat! Position: Junior / Senior Telecaller / Telesales Executive Location: Uttran, Surat ( Work From Office Only ) Experience: Freshers & Experienced candidates welcome Key Responsibilities: Make outbound calls to potential customers Explain products/services and generate interest Maintain customer database & follow up regularly Achieve daily/weekly/monthly sales targets Build and maintain strong client relationships What We Offer: Fixed Salary + Incentives Friendly & supportive team Growth & learning opportunities Apply Now: +91 99132 99861 [email protected] www.truelinesolution.com Job Type: Full-time Pay: ₹10,000.00 - ₹20,000.00 per month Work Location: In person
WE’RE HIRING – TELECALLER / TELESALES EXECUTIVE Join Trueline Solution – A growing IT company in Surat! Position: Junior / Senior Telecaller / Telesales Executive Location: Uttran, Surat ( Work From Office Only ) Experience: Freshers & Experienced candidates welcome Key Responsibilities: Make outbound calls to potential customers Explain products/services and generate interest Maintain customer database & follow up regularly Achieve daily/weekly/monthly sales targets Build and maintain strong client relationships What We Offer: Fixed Salary + Incentives Friendly & supportive team Growth & learning opportunities Apply Now: +91 99132 99861 contact@truelinesolution.com www.truelinesolution.com Job Type: Full-time Pay: ₹10,000.00 - ₹20,000.00 per month Work Location: In person