Posted:1 day ago|
Platform:
Work from Office
Full Time
*Job Title* : Technical Support Associate International Voice Process
Location: Hyderabad
*Eligibility Criteria* :
Minimum 1 year of experience in Technical Support – Voice Process (mandatory).
Excellent communication skills in English.
Strong technical troubleshooting skills.
Ability to work in night shifts.
*Qualification* :
Ungard / grad
*Work Environment & Benefits:*
5 working days with 2 rotational week offs.
2-way cab facility within 35km radius
*Key Responsibilities:*
Handle inbound technical support queries from international customers.
Diagnose and troubleshoot software, hardware, and network-related issues.
Provide step-by-step solutions and ensure customer satisfaction.
Document interactions and maintain accurate records in the system.
Follow process guidelines and meet performance metrics.
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