Technical Support Engineer LS-DYNA

Role Overview: Join the Ansys Customer Excellence team to support customers with their LS-DYNA simulations and contribute to the growth of Ansys business. Utilize your engineering knowledge to provide technical post-sales support, tackle various technical challenges, and communicate customer feedback to enhance Ansys products. As part of a team of dedicated engineers, your role will involve delivering high-quality solutions to customers, expanding your expertise, experience, and impact on customer success. Ansys prioritizes its people by providing the necessary resources for you to make a significant impact from day one. Enjoy a good work/life balance with flexible hours and ample opportunities for learning and development. Key Responsibilities: - Assist customers with LS-DYNA and Ansys simulations. - Deliver prompt and top-notch customer service to ensure customer satisfaction. - Specialize in one or more simulation areas. - Contribute to enhancing Ansys software by reporting defects and suggesting improvements. - Create knowledge articles and share them on the Ansys forum. - Stay updated on new LS-DYNA and Ansys features to support new releases. - Support marketing and sales teams with demos and training materials as required. Qualifications Required: - Bachelor of engineering degree. - Proficient in structural mechanics fundamentals. - Strong problem-solving skills and effective interpersonal/communication abilities. - Capable of working independently with minimal supervision and collaboratively in a team setting. - Fluent in both written and spoken English. - Excellent organizational and time management skills with a sense of urgency. - Demonstrates professionalism, business acumen, and a drive to succeed. - Enjoys assisting others. Additional Company Details: At Ansys, the focus is on empowering individuals to drive human advancement through innovative technology and transformative solutions. The company values inclusivity and diversity, creating a workplace where all backgrounds are welcomed and talents are valued. Ansys operates based on core values of adaptability, courage, generosity, and authenticity, fostering a culture that promotes higher team performance and encourages innovation for customers. The company offers various programs for all employees to enhance innovation and business outcomes, including employee networks and learning communities aimed at delivering solutions for a globally diverse customer base. For more information, please visit www.ansys.com.,