Technical Support Engineer L1

Role Overview: As a candidate for this position, you will be responsible for configuring firewalls, managing network interfaces, and troubleshooting network and firewall issues. Your role will involve utilizing your knowledge of networking protocols and advanced firewall features to ensure network security and performance. Additionally, you should possess excellent communication skills as you may be required to work directly with clients. Being ready to work in a flexible environment and at client locations is essential for this role. Key Responsibilities: - Firewall configuration, including policy configuration and network interface setup - Implementing routing and bridge mode configurations - Utilizing networking knowledge to work with TCP/IP, NAT, DNS, DHCP, BGP, ARP, etc. - Configuring advanced features such as IPsec VPN, L2TP VPN, SSL VPN, HA, and URL/application filtering - Setting up security measures like Antispam configuration, IPS, ATP, and SSL deep inspect - Conducting network and firewall troubleshooting, including packet capture, telnet, and SSH - Addressing issues related to URL/browsing inaccessibility Qualification Required: - Bachelor's degree in Computer Engineering, Information Technology Engineering, Electronics & Telecommunication, or Electronics - Minimum 1 to maximum 2 years of relevant experience Please note that the company's additional details were not provided in the job description.,