Posted:None|
Platform:
Hybrid
Full Time
• Provide frontline support for HP hardware (laptops, desktops, printers).
• Diagnose and troubleshoot issues related to hardware and basic networking.
• Assist customers in resolving LAN/Wi-Fi connectivity problems.
• Guide customers through standard troubleshooting steps.
• Coordinate with internal support teams to meet SLA requirements.
• Log, track, and document all customer queries and solutions.
• Provide a superior customer experience through active listening and clear
communication.
• Share feedback to improve processes and service delivery.
• Support customers across PAN India & global regions: AMS, EMEA, and GA.
JoulestoWatts
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