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Axis Services
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Technical Support Associate||4 LPA 27 Take Home||Two way cab||

Technical Support Associate||4 LPA 27 Take Home||Two way cab||

Axis Services

1 - 6 years

0 - 3 Lacs

hyderabad

Posted:1 week ago| Platform:

Apply

Skills Required

cross selling international technical support troubleshooting upselling technical voice process toubleshoot software customer satisfaction and network-related issues aht quality communication skills performance metrics technical helpdesk csat hardware

Work Mode

Work from Office

Job Type

Full Time

Job Description

|| We are Hiring International Technical Support Voice Process ||Two way cab||4lpa [27 Take Home]||Immediate Joiners||

Job Title:

Eligibility Criteria

Minimum
1 year experience
in
Technical Support International Voice Process
(Mandatory)
Excellent communication skills in English
Strong technical & troubleshooting skills
Willingness to work in
Night Shifts
10+2//Any Graduation are eligible

Work Environment & Benefits

5 Working Days
2 Rotational Week Offs
2-Way Cab Facility
within a 35 km radius
Growth-oriented work culture with performance-based incentives

Key Responsibilities

Handle inbound calls from international customers for technical support
Troubleshoot issues related to
software, hardware, and networking
Provide clear, step-by-step solutions to resolve customer problems
Ensure high levels of customer satisfaction and call quality
Document customer interactions accurately in internal systems
Adhere to all process guidelines, KPIs, and compliance standards

For any queries or to fast-track your application, you can reach out to me at 9100248649 /8341558284 "

References are highly appreciated.

Please Contact

Navya Sri Hr : 91002 48649
Email Id : kotha.navyasri@axisservice.co.in

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