Technical Support Associate

2 - 5 years

3 - 5 Lacs

Posted:2 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Hiring For Technical Support Associate (International Voice/Chat Process)

8310391640

Requirements:

- Excellent Communication in English.

Minimum 2 year of Technical Support experience in BPO.

- Candidates are in Bangalore are only preferred.

- Immediate joiners only!!!!

Job summary:

Technical Support (Voice/Non Voice)

Key Responsibilities

  • Handle customer queries via email, chat, or support portals.
  • Troubleshoot technical issues related to software, hardware, or services.
  • Escalate complex problems to relevant departments or higher-level support.
  • Maintain accurate records of interactions and solutions provided.
  • Follow standard procedures and documentation protocols.
  • Ensure timely resolution and high levels of customer satisfaction.

-Work Location:

-Shifts:

-Salary:

-Immediate joiner only!!!!!

Interested candidates can contact to - 8310391640 (HR RUSHA)

OR

rusha@yourpitchh.com

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