1 - 6 years
0 - 3 Lacs
Posted:17 hours ago|
Platform:
Work from Office
Full Time
Job Duties:
1.
Handling Calls:
2.
Communication:
3.
Customer Service:
4.
Escalating Issues:
5.
Follow-up:
6.
Customer Records:
7.
Reporting:
Completing call logs and generating relevant reports for management.
Qualifications:
An Engineering degree in a relevant field.
Knowledge, Skills, and Abilities:
Communication Skills: o Excellent verbal, written, and phone communication skills.
Technical Proficiency: o Basic computer proficiency and knowledge of reporting tools.
Documentation Skills: o Ability to maintain accurate documentation and reports.
Technical Knowledge: o Understanding of electronics and technical troubleshooting.
Advance Excel Knowledge
Location : Mumbai( Victoria Terminal ) and Delhi ( Vasant Kunj )
Ctc : Up to 3 LPA
Bayleaf Hr Solutions
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