Workplace Technology s mission is to provide world-class technology services that prioritize employee experience. The function enables employees to be effective, productive, and efficient in their day-to-day work. Its vision is to deliver leading-edge workplace solutions that give employees unmatched technology experience, driving productivity, job satisfaction, and business outcomes.

Your Key Responsibilities

Lead strategic and technical Workplace Technology projects, ensuring effective planning, execution, and delivery on time and within budget.
Expertise in creating reports, metrics and carving a story out of data is a must.
Business Analysis and reporting knowledge on creating multiple reporting to showcase value add in terms of metrics of the operational work across teams- Must
Play a scrum master role in facilitating teams to deliver with efficiency, and better work backlog management.
Extensive knowledge of JIRA management, JIRA reporting and lead sprint planning, prioritization and retrospectives with business leads.
Collaborate closely with stakeholders to understand business needs and define project goals, scope, benefits, and success metrics.
Translate user and business requirements into actionable project plans, backlogs, and roadmaps that reflect both technical and organizational priorities.
Coordinate with engineering teams, service owners, architects, and support functions to ensure solution alignment and successful delivery.
Act as a trusted partner and advisor to business units, helping shape future workplace experiences that are intuitive, inclusive, and scalable.
Drive all phases of the solution lifecycle from concept and design to implementation, testing, and service transition.
Monitor and manage risks, dependencies, and change management needs proactively; develop clear mitigation plans and communication strategies.
Promote agile practices, lead sprint planning sessions, and facilitate retrospectives to ensure continuous improvement.
Track progress, report to stakeholders, and make data-driven decisions to manage scope, priorities, and trade-offs effectively.
Champion adoption by identifying training, communications, and support needs; design and execute inclusive rollout strategies.

Your skills and experience that will help you excel

- Demonstrated experience managing complex projects in mid-to-large scale global organizations.
- Strong understanding of modern workplace technologies (e.g., Microsoft 365, collaboration platforms, device management, cloud-based tools).
- Proven ability to manage multiple concurrent projects and navigate ambiguity in a fast-paced, agile environment.
- Skilled in building trust and collaboration across technical and non-technical teams, with a focus on delivering value to internal users.
- Strong interpersonal and communication skills, with a commitment to fostering an inclusive and supportive team culture.
- Proven experience in leading teams, with a focus on fostering a collaborative and productive environment.
- High degree of emotional intelligence, self-awareness, and the ability to engage in thoughtful dialogue and navigate challenges constructively.
- Proficient in Agile methodologies and tools
- Exceptional communication skills for project documentation, stakeholder presentations, and internal communications.
Education & Certifications
- Bachelors degree or equivalent experience in Computer Science, Information Technology, or related field.
- Project Management or Agile certification preferred.

About MSCI

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Technical Project Manager