Technical Lead

Skills Requirements

Core Skills & Expertise

• Requirement elicitation and documentation (Functional & Technical)
• Backlog prioritization, EPIC and story writing
• UML diagrams (Use Case, Activity, Sequence)
• Wireframes / Mock-ups creation
• Effort estimation
• Data analysis, data mapping, and data flow diagrams
• Basic SQL queries for data validation
• Hands-on experience with tools such as JIRA, Confluence, Visio, Figma / Balsamiq / Axure RP
• Exposure to GenAI tools (ChatGPT, Co-pilot) for BA day-to-day tasks
• Root cause analysis and problem-solving
• Impact analysis for change requests
• Functional BA testing and driving UAT phase

Domain Expertise

• US Banking system Credit Cards, Business Banking, and Payments
• Working knowledge of US banking credit card systems (Consumer, Business, Secured, etc.)
• Experience with Business Banking and Payments systems

Communication & Coordination

• Strong verbal and written communication skills
• Skilled in stakeholder management across business, technology, and vendor teams
• Drives end-to-end project requirements (gathering, documentation, sign-off, change management)
• Conducts workshops, walkthroughs, and daily stand-ups
• Facilitates key milestones (Requirement sign-off, UAT planning, go-live support)
• Acts as liaison between business, technology, operations, and compliance teams
• Proactive in identifying risks, issues, and dependencies
• Experience in global delivery model and managing distributed teams
• Supports training and handover activities

Effort Estimation Skills

• Ability to estimate effort at story, epic, and project level
• Familiarity with function points / story points estimation
• Collaborates with development and QA teams for refining estimates
• Supports re-estimation during scope changes

Agile Practices (Scrum, Kanban, Scaled Agile)

• Hands-on experience in Scrum ceremonies (stand-ups, sprint planning, retrospectives)
• Exposure to Kanban for support and maintenance phases
• Ensures story alignment with Definition of Ready / Done
• Works closely with Product Owner and Scrum Master

Qualifications

6-9 years of work experience in relevant field B.Tech/B.E/M.Tech or MCA degree from a reputed university. Computer science background is preferred .