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Technical Lead-Cloud & Infra Engg

Technical Lead-Cloud & Infra Engg

Birlasoft

0 years

0 Lacs

mulshi maharashtra india

Posted:1 week ago| Platform:

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Skills Required

server diagnostics patching monitoring analysis management support updating dashboard notifications backup restore data documentation network

Work Mode

Remote

Job Type

Full Time

Job Description

Area(s) of responsibility

Server L2 Tasks (Windows + Linux)

These tasks include --

Disk space issue resolution and remote server troubleshooting
OS-level diagnostics and patching (Windows/Linux)
Troubleshoot any server crashes or system errors
User access and permission management
Monitoring CPU, memory, and disk health
Log collection and analysis for incidents
Virtual server management and scaling
Support for High availability and disaster recovery configuration
Configure / maintain print queues on print servers

Coordinate with other teams for cross functional issues

Grafana Admin Tasks

User Management: Creating, updating, and deleting user accounts. Assigning roles and permissions to users.
Dashboard Management: Creating and managing dashboards, and visualizations.
Alerting: Setting up and managing alerts. Ensuring alerts are configured correctly and notifications are sent to the appropriate users.
System Monitoring: Monitoring the health and performance of the Grafana instance. Escalate to L2 team of client.
Backup and Restore: Performing regular backups of Grafana configurations and data. Restoring data from backups when necessary
Documentation: Maintaining documentation for Grafana configurations, dashboards, and processes. Ensuring documentation is up-to-date and accessible to users.

Skills with M/O flag are part of Specialization
Think Holistically -PL3 (Behavioural)Win the Customer -PL3 (Behavioural)Availability Management -PL4 (Functional)IT Infrastructure -PL4 (Functional)Incident Management -PL4 (Functional)Capacity Management -PL3 (Functional)Cisco Wifi - PL4 (Mandatory)Cisco Data network - PL4 (Mandatory)Service Level Management -PL3 (Functional)Cisco Viptella - PL3 (Optional)Cisco Meraki - PL3 (Optional)Cisco Data network - DC - PL3 (Optional)Service Catalogue Management -PL2 (Functional)One Birlasoft -PL3 (Behavioural)Results Matter -PL3 (Behavioural)Get Future Ready -PL3 (Behavioural)Help the tribe -PL3 (Behavioural)

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Technical Lead-Cloud & Infra Engg