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Birlasoft
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Technical Lead-Cloud & Infra Engg

Technical Lead-Cloud & Infra Engg

Birlasoft

7 years

0 Lacs

Hyderabad Telangana India

Posted:19 hours ago| Platform:

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Skills Required

support linux itil server powershell ansible nagios splunk deployment migration resolve dhcp patching backup networking automation python

Work Mode

On-site

Job Type

Full Time

Job Description

Area(s) of responsibility

Hypercare Support SME – Windows & Linux Operations

Education-Bachelor's in Computer Science, IT, or related field
Experience-7+ years in Windows/Linux operations and support roles
Certifications- ITIL Foundation, RHCE, Microsoft Certified: Windows Server Admin
Tools & Tech- PowerShell, Bash, Ansible, SCCM, Nagios, Splunk

Hypercare Support

Provide critical post-deployment support during the hypercare phase of major IT / Migration rollouts.
Monitor system performance and resolve incidents related to Windows and Linux environments.
Act as a liaison between technical teams and business users, ensuring smooth transition to BAU (Business-As-Usual

Windows Operations

Troubleshoot and support Windows Server environments (2016/2019/2022).
Manage Active Directory, DNS, DHCP, and GPO configurations.
Support patching, backup, and recovery operations.
Collaborate with deployment teams on server migrations and cutovers.

Linux Operations

Provide SME-level support for Linux distributions (RHEL, CentOS, Ubuntu
Resolve issues related to networking, file systems, and user access.
Support automation scripts (Bash, Python, Ansible) for operatio

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