Posted:15 hours ago|
Platform:
On-site
Full Time
Primary Role: Direct and manage all technical operations to ensure smooth academic delivery.
- Lead the IT team (LMS, ERP, assessment, support).
- Plan and oversee implementation of new technology solutions.
- Ensure exam platforms are reliable, secure, and student-friendly.
- Coordinate with Academic Head to align IT systems with academic needs.
- Troubleshoot escalated issues during exams and resolve within timelines.
- Manage vendor relations (if external tools are used).
- Regularly upgrade systems to adopt new technologies.
- Conduct training sessions for IT staff and faculty on technical tools.
Deliverables:
- Weekly and monthly IT performance reports.
- 100% uptime during exam periods.
- Successful integration of all academic content into systems.
IBM ICE Q2D
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