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Maintain and operate all electrical and electronic equipment installed
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Ensure 100% compliance with equipment Operating & Maintenance instructions
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Manage and operate equipment s where applicable
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Prevent disruptions due to lack of maintenance and operations
Incident Management and Reporting:
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Report critical disruptions within 5 minutes and other equipment failures within 15 minutes
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Complete and submit incident reports within 24 hours for all equipment breakdowns or failures
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Respond to major incidents within 2 hours
Preventive Maintenance and AMC Management:
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Implement annual AMC schedules, ensuring completion within the proposed timeframe
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Execute a 52-week Planned Preventive Maintenance (PPM) schedule
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Coordinate with vendors for timely execution of maintenance activities
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Notify SPOC about contract renewals 90 days in advance
Inventory Management:
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Manage and update inventory of consumables for Engineering & Maintenance and BMS equipment
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Participate in monthly audits of consumables inventory
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Ensure accurate record-keeping and reporting of inventory status
Documentation and Record Keeping:
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Maintain up-to-date documentation for all building maintenance activities
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Ensure all records, service reports, and registers are accurate and ready for audits
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Participate in at least 4 audits per month on a sample basis
Premises Repairs and Maintenance:
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Coordinate and monitor all scheduled repair activities for premises
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Ensure proper vendor follow-up for site mobilization and completion
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Report on repair activities closure as per Statement of Work (SOW)
24/7 Maintenance Coverage:
Utility Management:
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Assist in managing utilities including electricity supply and diesel consumption
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Implement measures for reducing power consumption without impacting service levels
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Conduct monthly evaluations of energy consumption and track against set targets
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Contribute to monthly consumption reports with savings analysis
Building Fabric Maintenance:
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Oversee the maintenance of building fabrics, including internal fixtures, fittings, furniture, partitions, doors, floor coverings, and decorations
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Highlight snags and follow up on their resolution within agreed timeframes
Training and Development:
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Participate in monthly process trainings on defined processes, policies, and technical knowledge
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Attend managerial trainings on resource optimization, prioritization, and project management
Documentation and Process Improvement:
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Assist in developing and maintaining Standard Operating Procedures (SOPs) and Work Instruction Manuals (WIMs) for technical services
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Contribute to the Disaster Recovery and Business Continuity Plans
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Suggest improvements for process efficiency
Compliance and Audits:
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Ensure compliance with regulatory, labor, and environmental regulations
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Participate in audits, striving to avoid major or repeat deviations
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Maintain necessary compliance certificates and documentation
Health and Safety:
Reporting and Communication:
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Prepare daily and weekly reports on technical services activities
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Communicate effectively with representatives and other stakeholders
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Escalate issues promptly and appropriately
Other Regular requirements:
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Preparing and submission of MMR
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Preparing daily report and sharing with client
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Ensure all JLL POs are in place before executing jobs
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Ensure all monthly reports are shared in time
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Review of incident report before sharing with client
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Ensure JLL Tools ( E Fit ) implementation and track closures
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Ensure all data is uploaded in CMMS as per timelines
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Ensure all R&M related activities are monitored
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Ensure to have weekly meetings with team and share MOM
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Close monitoring of tickets and ensure closed within TAT
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Ensure fa ade cleaning and water tank cleaning is completed as per schedule
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Closely monitor PPM activities and ensure completion as per schedule
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Approving invoices in CAAPS with necessary evidence
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Review of pantry and HK, PH consumable and ensure there are no shortages and internal transfer of material
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Working on Site SLA/KPI and ensure submission is done on time
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Ensure risks are always highlighted and taken care.
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Ensure all Audit and compliance documents are updated and available for review as required by client.
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Ensure 52 weeks calendars is updated and evidences are shared as per timelines.
Requirements:
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Diploma or Bachelors degree in Electrical/Mechanical Engineering or related technical field
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3+ years of experience in facility management with a focus on technical services
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Strong knowledge of BMS, HVAC, electrical systems, and other building technologies
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Familiarity with energy management and conservation techniques
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Excellent problem-solving and analytical skills
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Strong organizational and multitasking abilities
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Proficiency in MS Office and facility management software
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Knowledge of relevant regulatory compliance requirements
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Ability to work flexible hours, including on-call duties
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Good communication and interpersonal skills
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Experience in vendor management
