Technical Delivery Manager

Role & responsibilities

Delivery Manager - Role Overview

Lead the delivery of large-scale, global technology projects for high-profile clients, serving as the primary point of contact for client relationships and ensuring seamless execution across business and technical domains. Drive consultative selling, technical leadership, and governance, while fostering a culture of innovation, agility, and best practices.

Key Responsibilities

• Client Relationship & Consultative Selling:

• Act as the primary client partner, building and maintaining strong, long-term relationships at all levelsfrom operational teams to CXOs.
• Understand client needs and translate them into actionable strategies and solutions.
• Serve as a trusted advisor, providing strategic guidance, handling escalations, and ensuring client satisfaction

• Delivery Management:

• Oversee end-to-end delivery of complex, projects, ensuring alignment with client objectives and company goals.
• Manage multiple stakeholders, including global clients, internal teams, and external partners.
• Implement industry best practices in project management, agile methodologies, and governance

• Technical Leadership & Governance:

• Provide strong technical leadership, ensuring solutions are robust, scalable, and aligned with business needs.
• Understand and discuss technology solutions with clients, including AI and digital transformation initiatives.
• Drive adoption of best-in-class tools, processes, and frameworks for delivery excellence.

• Strategic Planning & Growth:

• Develop and execute strategic plans to achieve client growth targets and expand business opportunities.
• Collaborate with creative, technical, and business development teams to deliver innovative solutions.

• Team Leadership & Development:

• Lead, mentor, and develop high-performing teams, fostering a positive, collaborative work environment.
• Evaluate and improve team performance, ensuring alignment with client and organizational goals

• Hands-on Delivery & Continuous Improvement:

• Maintain a hands-on approach, staying close to project execution and technology trends.
• Promote continuous learning, innovation, and process improvement across the organization.