Technical Customer Relationship Manager

Secure Network Solutions India Pvt Ltd | Full time
Technical Customer Relationship ManagerChennai, India | Posted on 07/28/2025check(event) ; career-website-detail => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#6875E2;border-color:#6875E2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> check(event)" mousedown="lyte-button => check(event)" final-style="background-color: #fff; color:#FFFFFF;border-color:#FFFFFF;" final-class="lyte-button lyteColorBtn" lyte-rendered=""> {​{getI18n("zr.cw.sh.job")}}Share this job with your networ

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sJob Informatio

• nDate Opened 07/28/2025
• Salary 6 LPA to 8 LPA
• Job Type Full time
• Industry IT Services
• City Chennai
• State/Province Tamil Nadu
• Country India
• Zip/Postal Code 600034
  

About U

sAbout the Company – SNS India

,Secure Network Solutions India Private Limited (SNS) is a leading cybersecurity company. With over 24+ years of experience, SNS focuses solely on providing information and network security solutions.As an ISO 27001 Certified Company and winner of several awards, our mission is to be one of India's best security solution and support services partners.To know more about us, visit us at www.snsin.com

.Responsibilitie

sJob Descriptio

• nTo manage specific set of customers identified by SNS
• .Proactively schedule and meet customers
• .Meeting shall be both Onsite & Remote
• .Understand if any gaps in SNS service quality
• .Identify Opportunities where SNS can improve service delivery
• .Identify Opportunities where new solutions or services can be positioned
• .Proactively take steps to resolve any gaps by co-ordinating with SNS Team & Customers
• .Always Ensure healthy communication between SNS & Customers
• .Ensure Proactive updates communication across all stakeholders
• .Periodic Presentation to Customer about rendered SNS services
  

.Requirement

sEducational Qualification: Any bachelor’s degreeExperience: 2-3 Years Experience in similar rol

eOther Key Requirement

• sGood communication in local language and English
• .Professional Outlook
• .Good Working Knowledge in Microsoft Office Applications such as Word, Excel, PowerPoint
• .Interpersonal Skills
  

.Benefit

• sFlexible Work Environment (leave benefits, remote options)
• .Health & Accident Insurance Coverage
• .Remuneration above par with industry standards for performers
• .Attractive performance based incentives
• .PF / ESI / Gratuity Benefits
• .Company-paid CUG SIM card
• .Skill Development & Growth Opportunities
• .POSH Certified Organization
  

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