Technical Business Analyst

Narvar

Day-to-day

• Demonstrating Hands-on experience with REST APIs, Postman and managing third-party integrations.
• Reproduce and debug customer-reported issues that span multiple layers of the technology stack
• Work independently on Net new carrier integrations and implementations and onboard them in the stipulated SLAs.
• Identify key trends in customer issues, and document solutions to common questions and issues
• Develop and maintain product expertise, including best practices to provide value to customers
  

What We’re Looking For

• Knowledge on Golang Scripts, Python(basics), Postman, SOAP XML, API.
• Good to have SQL knowledge.
• 0-4 years of experience
• Preferably PST working hours (7pm to 4am IST)
• Able to work efficiently on various projects. Demonstrated ability managing priorities in a fast-paced environment
• Strong time management and experience of working Jira board is a plus
• High attention to detail and ability to troubleshoot
• Good analytical thinking
• Excellent written and verbal communication skills
  

Why Narvar?

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