Technical Assistant

We are seeking a highly organized, proactive, and tech-aware Technical Assistant to support our CIO / Head of IT. This role is ideal for someone who thrives in a dynamic, fast-paced technology environment and can handle a mix of executive coordination, strategic project support, communication management, and cross-functional liaison tasks.

This is a unique opportunity for a dynamic professional who understands how to operate at senior levels, thrives in a technology-driven environment, and has a strong sense for influence, structure, and discretion. An ideal candidate will be a key enabler for the CIO, helping prioritize tasks, manage key programs, and ensure smooth internal and external interactions.

Key Responsibilities

Strategic Partnering & Thought Enablement

Serve as a strategic extension of the CIO, helping translate vision into action and aligning priorities across the technology organization.

Participate in key leadership meetings, ensuring that insights, risks, and actions are clearly captured and followed through.

Anticipate business needs, emerging issues, and opportunities for CIO engagement proactively shaping focus areas, and follow-ups.

Communications & Stakeholder Engagement

Draft high-impact communications, executive presentations, and positioning materials for internal and external stakeholders.

Shape the narrative and rhythm for the Office of the CIO including IT Leadership meetings, Town Halls, ExCom briefings, Audits and strategic reviews.

Act as an interface with enterprise leadership, vendors, partners, and critical internal forums.

Track progress and outcomes of high-impact IT programs, digital transformation efforts, and technology innovation streams.

Track key action items, ensure timely follow-ups, and maintain CIO office documentation.

Governance & Strategic Program Oversight

Support or represent the CIO in select cross-functional steering committees, innovation forums, or digital governance councils.

Track and monitor the progress of top-priority initiatives, help escalate risks and surface decisions.

Help manage intake of strategic topics, ensuring time and focus are spent on the most value-creating areas.

Organizational Effectiveness & Operating Model Support

Partner with IT leadership, Strategy and Transformation Office to ensure alignment with strategic goals and technology roadmaps.

Assist in cascading priorities, communicating key messages, and driving alignment across business units and geographies.

Help shape the operating cadence, KPIs, and internal communications for the IT organization.